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April 2024 by espn mk
This guy is efficient, he said 20 minutes there were two cars ahead of me, i was out of there in less than 30 minutes. Diesel SMOG's done here!
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April 2023 by Audrey R.
I just wanted to say how professional, friendly, fast and efficient our uHaul helpers were today Sunday April 30th. Older couple and really needed the help today at Village Landing, Merced. Thanks again guys!! I definitely would recommend them. Off to Spokane WA!
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April 2023 by Richard “Seabzx” Cummings
Good service.
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February 2023 by Henry Marroquin
(Translated by Google) Good service(Original)Buen servicio
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December 2022 by Jose Venegas
They are really about great customer service!
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September 2022 by Kao M.
Worst customer service ever! Horrible workers who don't know anything. Reserved for pickup time at 12:30pm, arrived at the location on time, waited in line for 45mins due to employee's incompetence with the customer in front of me just for the worker to tell me that I was late and that my reservation has been cancelled. Would never reserve or go there again!
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March 2022 by Katrice D.
I would have rather drove to Modesto to rent a Uhaul than rent one from Merced. Reserved a 15ft truck and when I arrived they only had a cargo van... They don't know what is going on, everyone is confused and highly unorganized. Never again.
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February 2022 by Bill King
At is also a smog station.
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February 2022 by Valentin G.
9:30am on 2.12.22The staff present this morning had no idea how to do their jobs. Waited over 30 minutes for service while the workers ran around having no idea what to do and put no effort into actually helping anybody. Asked for the opening manager but he had apparently stepped out. The only reason I had to come to this location was because they had the equipment I needed. Now I know that it must be because they don't know how to rent them out. Don't come here, period.
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November 2021 by Randy Autrand
Got my car slogged. Great job
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August 2021 by Pat Regalado
Got my van smogged her and they are FANTASTIC!!! Nicest and professional guys ever. I totally recommend them.
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July 2021 by Gordon P.
I have rented from this place 5 times in the last 2 years. Since the two brothers left this place has gone hill. They tried to charge me for gas until i showed him the picture of the gas tank. Ooops, sorry sir. next, O.k. theres a 2nd day charge because you were late. WHAT?? No body told me that i had to return it at a certain time. So that took another 30 minutes to talk him to take that fraudulent charge. With all he extra charges the bill went from estimated $150 to $400 to with an hour of fighting with it drop to $300. Never again will i rent from there again. Bye U-haul.
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June 2021 by Heaven P.
The workers are very unprofessional. I went here with my husband and 3 year old daughter. One worker asked the other for the time and when he told him the time he screamed across the store, "FUCK MAN." And stormed out. My husband tried to make light of the awkward situation and joke about how he hates his job. I could only imagine how uncomfortable I would feel if I came to Merced U Haul by myself/with our toddler. There's so many nice people in Merced that would love the opportunity to work I'm sure. No need to keep people who hate their jobs here.
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May 2021 by Phil H.
Horrible service. Employees totally unprofessional, kissing, holding hands, even bringing dogs into the establishment and then touching everything without sanitizing. Guests in the store without masks. We wanted outside for service for 15 minutes before acknowledging us after we advised them we were there before the other customers who advanced us in line. I told them both. They just said sorry. I advised them we were waiting for service. 1 employee girl with colored hair didn't care. Walked off with her dog and girlfriend holding hands. The other girl apologized. Gave us an employee discount, rented us a Decent Truck, and made it known that it was not ok what she did and said. The only reason for the 2 stars is because this place is the lowest cost for rentals in area and they are open on Holidays and almost all weekends. Take your chances otherwise..
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April 2021 by Duran
(Translated by Google) Good place to rent trailers(Original)Buen sitio para rentar trailas
