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February 2024 by Hang Nguyen
Highly recommendI rarely write reviews for anyone, but today I really like the service and everyone here. I was lucky to meet Bao and gave him very enthusiastic and honest advice, so I was able to make a very satisfactory kitchen at a reasonable price. Trust Carpet & Tile not only specializes in kitchens, but also has many diverse floor designs including tile, laminate, vinyl, ...Besides buying good and beautiful materials, a very important point is to find a reputable person to install. Trust has a professional installation team if you want them to recommend floor, Cabenit, counter top, etc. Prices are very reasonable but the workers are very professional, enthusiastic and thorough. I know it's not easy to find a reputable Vietnamese Business, but I really like the way Bao and Business work so I want to write it up here so everyone can have more reputable options. Posting here some pictures of the remodel I bought materials and installed from Trust.I rarely write reviews for anyone, but today I am very impressed with the service and everything here. I was lucky to meet Bao, who provided enthusiastic and honest advice, so I got a kitchen that I really like at a reasonable price. Trust Carpet & Tile not only specializes in kitchens but also offers a diverse range of flooring options, including tile, laminate, vinyl and more.In addition to getting good and beautiful materials, another crucial point is finding a reliable installer. Trust has a professional installation team if you want them to recommend for flooring, cabinets, countertops, and more. The prices are reasonable, and the workers are professional, enthusiastic, and meticulous. I know finding a trusted Vietnamese-owned business is not easy, but I really like Bao's work and the business, so I want to write this review for others to have a reliable choice. Here are some pictures of my remodel using materials and installation from Trust. Highly recommend!
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July 2023 by Don Bulla
We did our livingroom with them and in a couple of months are going back to do an indoor / outdoor space with them also. Great place to shop for flooring.
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June 2023 by Con D
Poor customer service
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December 2022 by David L.
The secret is out. Trust Carpet and Tile offers great selection of remodeling materials and straightforward pricing. Our interactions with Eric have always been pleasant and Bao has come through for us on multiply occasions. Pros: * High quality products * Friendly service and accomodating staff * Competitive prices Cons: * Location may be hard to find your first time here * They don't advertise (word of mouth) * Some products may be out of stock due to high demand
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December 2022 by Hanh Podue
I was referred to this family owned businessand was very pleased we went with Trust Carpet and Tile. Shout out to our helpers Bao, Eric, and Randy for their expertise in helping us customize our dream kitchen cabinet remodel from scratch. We recently moved to Anaheim and purchased a home built in the 70s without any renovations made. Needless to say the aged cabinets were the first order of business. You can browse many different cabinets at their store site. There are some models shown where they've recently ran out of that style (supply shortages) but they have similar alternatives in stock and at a very reasonable price.Then, they provided contractors to install and this only took a total of 4 days. We were very pleased with the level of service received from everyone and during the installation, I saw the attention to detail the contractors gave to every piece of cabinetry.Added some before and after pictures . Note that some of our walls below the new cabinet we still need to paint !
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December 2022 by Jennifer T.
We bought a new build that came with a gorgeous kitchen and the only thing missing was an island. Thankfully Trust had the option for us to buy it and assemble it ourselves. It was super affordable and they also have all sizes and colors/designs. Bao and Eric were super helpful and they also help with loading into your vehicle! The best customer service
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October 2022 by Kim N.
Kitchen renovation Bao was a pleasure to work with on finding the right materials for my kitchen and bathroom renovations. I appreciated his customer service support and his friendly attitude. We had to special order a few items and luckily he was on top of it so that my renovation timeline wasn't delayed.
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August 2022 by Brandon J.
Everything about this company it was a professional experience of the past four times I've used them they've been highly reliable highly professional got work done and material arrived on a timely manner I highly recommend them to anybody looking to remodel my name is Judy great team of guys
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August 2022 by MN B.
My brother recommended Trust to me for a kitchen project. When I came to pick out my products, the staff was extremely helpful and kind. I didn't feel rushed and was given a lot of great advice. During this crazy time, Bao, was kind enough to give me his contact number and has been responsive to all of my concerns and updates about delivery. I live 1.5 hours away and I traveled to OC to get the best price and for the great customer service. I have recommended them to many family and friends and will continue to be a loyal customer for future home projects.
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July 2022 by Hanh Nguyen
I was referred to this family owned businessand was very pleased we went with Trust Carpet and Tile. Shout out to our helpers Bao, Eric, and Randy for their expertise in helping us customize our dream kitchen cabinet remodel from scratch. We recently moved to Anaheim and purchased a home built in the 70s without any renovations made. Needless to say the aged cabinets were the first order of business. You can browse many different cabinets at their store site. There are some models shown where they've recently ran out of that style (supply shortages) but they have similar alternatives in stock and at a very reasonable price.Then, they provided contractors to install and this only took a total of 4 days. We were very pleased with the level of service received from everyone and during the installation, I saw the attention to detail the contractors gave to every piece of cabinetry.Added some before and after pictures . Note that some of our walls below the new cabinet we still need to paint !
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May 2022 by Thad M.
I worked with Bao and right from the start I knew I was in good hands. Within minutes he took my scribbled notes and transformed them into a perfect CAD model design of my kitchen and bathrooms. Then he walked me through all options and patiently waited as I moved from color choice to color choice both on cabinets and slabs. Honestly, this was an incredibly smooth and seamless process and I saved thousands of dollars over a Home Depot. After we completed all decisions he hooked me up with cabinet and countertop installers that were professional and insanely good at their crafts. My project turned out amazing. Thank you Bao!!
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April 2022 by Kimberly H.
We were rehabbing a house in Westminster and needed cabinets, handles, countertops, sink, and faucet. A friend told us about Trust carpet and tile. We went and they had such a vast majority of inventory of almost everything you can imagine. Not only do they have a huge inventory of everything you need they have the best prices around. To top it off they are so friendly and have the best customer service I have ever experienced. People in the neighborhood would come by to check things out and were very impressed with the cabinets and I was more than willing and very happy to recommend Trust Carpet & Tile. During our open house everyone liked and commented on the cabinets and wanted the name of the cabinet store. Thank you Bao
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March 2022 by Kimberly Q.
This location has many different selections for their floor tiles, counter tops, backsplash, and cabinets. I checked out a few other locations and they didn't have as many options available. Eric assisted us throughout our whole process with purchasing our items for our kitchen remodeling process. He was very helpful and patient. Up until picking up our items I would have rated them 5 stars for customer service, we even got a 3D print of what our kitchen would look like(not every company provided a print out, which is very helpful), but when picking up our items the communication got a little difficult with a few of their employees, we had missing cabinet handles, a few of the cabinets didn't match, and one door began to peel. We also drove down there a few more times than we originally anticipated and it did get a little frustrating. I do appreciate them taking accountability and taking care of the issues with no problem. I have not had the cabinets long enough to rate the quality of them. (FYI: the cabinets are not painted from the inside or bottom they are wooden color. Their prices are great, we compared them to many different locations. Overall I love how my kitchen turned out.
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March 2022 by Nathan D.
After many years of our outdated kitchen, we wanted to give our home a modern makeover. We were recommended to come to Trust Carpet and Tile because of their prices and endless selections. Previously our house felt very cramped so we told One of the worker Eric we wanted to create more of an open concept. He gave us so many ideas of how we can transform our kitchen that I didn't know was possible. He was patient in going through the different products they offered and we ended up getting a new cabinets, countertop and vinyl. We originally planned on doing the kitchen but after how helpful the team was and the money saved going through them, we ended up doing our rooms as well! We loved every step of the process with Trust. They made this whole experience much less stressful than we anticipated
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March 2022 by Reine B.
After going to three other cabinet stores, Trust was the only one that didn't try to upsell me. I had a very specific design in mind where I wanted two layers of molding to fill in the space between the cabinets and the ceiling. All the other cabinet stores told me that it couldn't be done, and the only way to fill the gap was to add another row of small cabinets. Our sales rep from Trust, Bao, came up with a design and configuration that met our request. Bao was a lifesaver during the installation when we had issues with our contractor. He was able to find someone to help us finish the installation in 2 days. Bao provided great customer support from the beginning to the end of the process. He went the extra mile at every stage. The cabinets we bought come with a 2-year manufacturer's warranty. The manufacturer is extremely easy to work with. They quickly replaced a few cabinet doors that were defective within a couple of days. Thanks to Bao and his team, we now have a beautiful kitchen.
