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November 2023 by Ryan Jones
They make things way too easy. Love this place and glad they are right in town. Thank you for the help!
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June 2023 by Alex Winch
Super helpful.
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June 2023 by Harrison M.
I've only had wonderful, kind service from Erica and Fati here. I look forward to doing business with them, roughly twice a month. Im stunned at the negative reviews.
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March 2023 by I C.
Extremely rude. There is nothing more to say about these people. I only go there when I'm in a hurry and cannot make a separate trip to a regular FedEx location but every single time, every employee is ALWAYS rude as if my using and paying for their services is a huge inconvenience to them. Awful people with really bad vibes. If you hate your job that much and are angry with the world for working there, just quit.
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July 2022 by Gina Seaborg
Unfriendly
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July 2022 by Kathleen McCarthy
I have been here twice - and both times were quite curt, unhelpful and unfriendly. I won't be going back - many other options with much better customer service.
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April 2022 by KayEl H.
The people that work at the PostalAnnex are consistently unfriendly and impatient. It's not a welcoming place to do business at. They also charge $2 per box that they tape up. I might as well go to the post office. I'm going to stick with the friendly people at UPS Tiburon and Tiburon Mail Service.
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March 2022 by Chris B.
You've heard it said in the other reviews... the staff here is rude and unfriendly. Makes you think they are not getting any vacation. Bad vibes. You don't need that.
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December 2021 by Kev Orkian
I've been going here weekly (sometimes daily depending on eBay sales) for two years now. I love it! The staff is amazing and great. It has that small town feel that makes Mill Valley special. I love bringing my daughter in to show her how shipping packages works and I often buy her a little greeting card that catches her eye as a little treat!
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November 2021 by Paige M.
Have given the staff multiple times to redeem themselves, but nearly every time they are rude and act as if I helping me is an inconvenience. Not sure why. Have had simple transactions and have always been pleasant. I will take my business elsewhere.
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July 2021 by Giorgia
They charged me $ 13.00 to print 13 pages in black and white!!
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January 2021 by Mary Anne Daly
Very helpful today when I needed 2 documents notarized.
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December 2020 by Uli B.
I love coming here and dropping off packages because Erica works here. Everytime I come here, Erica greets me by name. I honestly don't know any other store anymore where people work long enough to know me by name. It makes me come back again and again. Thank you for always being so helpful, Erica!
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September 2019 by Mary B.
I frequent many businesses in Mill Valley and was shocked when I encountered the owner of this place. Unfortunately, I really like the professional, kind woman who works for her but the owner makes her presence known the minute you walk in the door. I was the only person in the entire place and was shipping something. While talking with the woman (poor thing) who works there, the owner heard me talking and ordered me to move away from the counter to finish filling out my Fed Ex forms, etc.. She accused me of interrupting other customers by filling out my form and chatting with her employee. Again, the store was EMPTY. I have only been in there one other time and they refuse to give customers a receipt of a UPS shipment which is vital for proof of shipment. No thanks, I'll drive to Sausalito if I have another Fed Ex shipment. Stay away from this place.
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April 2019 by Candie
Fast and efficent, even during busy times. The staff is always polite even when rude ignorant #Mevalley# customers rush past the whole line without waiting their turn. â€â™€ï¸
