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January 2024 by Peter D.
Terra products are high quality and good looking and the company stands by them. Five years ago for a new home I purchased a lot of furniture, and except for one item everything is still in excellent condition. The one problem I recently had was handled extremely well by store management. A dining table I had purchased had the faux-concrete looking base and top. Over time small surface cracks appeared in the top and water penetrated. Recently when a workman attempted to lift and move the table, the top cracked. The table was out of warranty but the manager of the store where I had purchased applied the full original price of the table to a new table. I paid the difference, a small amount because the new table was on sale, and the delivery price. I very much appreciated the store manager working with me in this way. Great customer service! And the delivery cost only $150, even though the location was several hours of drive time from the warehouse in Stockton, CA.
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October 2023 by John F.
Terra Outdoor Living furniture and products are hands down the best products. They have a customer service team that is next-level white glove service and delivery. Their products will last beyond any other company and have an excellent warranty. I highly recommend Terra Outdoor Living. Shout out to Simon Alexander for delivering fantastic customer service, explaining the entire process with delivery, and ensuring after delivery a follow-up to ensure I was happy with everything I purchased. You get what you pay for, and the products are worth the value. Additionally, the staff exceeded all my expectations. Thank you, Simon!
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October 2023 by Nancye Michaelian
We worked with Lisa at the Mill Valley store. She was amazing and we are so happy with our outdoor dining table and chairs. We can’t wait to add additional pieces in the near future!
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September 2023 by Kathleen Slaught
The person who helped us at the Mill Valley location was very nice. The staff delivering our furniture was also wonderful. Truly an easy and excellent customer service experience.
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August 2023 by Mary Valente
The two lounge chairs are super comfy and sturdy...very well made. Still new; we're expecting they'll hold up well year round.Staff was helpful and friendly. Delivery occurred faster than we anticipated.
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July 2023 by Curtis McDonald
Really nice outdoor furniture that was recommended by multiple friends. Our selection was delivered within a few days. Looks great on our deck and very comfortable.
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June 2023 by Tim Lum
Arrived early and assembled by a competent two man crew who took theor time and took away all the trash and packaging. I tipped generously and gladly and will do future business with Terra.
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May 2023 by Stephanie Burger
Michelle is wonderful to work with!! We are not located near a showcase and she spent so much time with us sending photos of the items we were interested in and helping us make a decision!! We think that we put together a perfect set for our patio with so much help from her. We can not wait to receive the furniture!
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May 2023 by Kris Mulkey
They have the best selection of furniture for outdoor spaces in Marin. I love that you can sit on all the chairs and move stuff around to see what different pieces look like together. The items we selected were in stock and were delivered in 4 days!! We are so happy with our purchase. Our patio has been transformed.
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April 2023 by Melinda Oliveri
We love our outdoor furniture from Terra! From our first encounter with the sales associate, Caroline, to the final delivery, our experience was seamless. Terra is fairly priced and the delivery was immediate. I highly recommend Terra Outdoor.
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April 2023 by nancy swig
Wow, what a pleasure it was to shop with Denise today at Terra outdoor furniture! With all the problems I had with umbrellas last year due to the wind, Denise helped me to realize what size, style and brand I needed to get so that I would not run into the same problems. I’m so excited and they were not the most expensive! They will go beautifully with the outdoor furniture I bought last year. Denise is very knowledgeable and helpful. Nancy S.
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April 2023 by Gail Bernstein
Delivery on time with proper notice. Items were left as planned
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March 2023 by B A Borkenheim
We were visiting Half Moon Bay from San Diego. Did not expect to find perfect patio furniture on our visit- but we did. Drove by Terra and just lived everything we saw. High quality and not the same old designs that are at big box stores and other patio stores. Delivery was on time and as promised. Super great experience.
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March 2023 by Gabrielle Handler Marks
We’ve bought multiple outdoor furniture pieces from Terra over the years. Great quality products and great service. Recently had an issue with a purchase and Terra was really proactive about resolving it. Can’t recommend them enough.
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March 2023 by Joanne
Bought a Bolinas outdoor sectional sofa, it is modern, low profile and comfortable. The sales person was very helpful, delivery people were professional and friendly. Great experience, highly recommended
