Walgreens Pharmacy

Most Recent Comments

• July 2025 by Stephen Hayes
  they have treated me really well over the years.
  they are doing a tough job.
• July 2025 by william connell
  The employees of Walgreens pharmacy and the store are overworked and short staffed but they still smile and are kind despite the Marin Co. entitled customers. I appreciate them 💯🫶
• October 2024 by Christopher Perez
  Pharmacy is desperately understaffed and disorganized. Staff repeatedly gave inaccurate information on when medications would be ready and seemed to forget about medications they were pulling together.
• October 2024 by Kevin Sweetwood
  I don’t understand how this pharmacy is so much worse than any other Walgreens location I’ve been to. Prescriptions are rarely ready on time and multiple scripts have somehow been “lost”. Never experienced that before. The extra 5 minutes to a different pharmacy is worth it.
• October 2024 by Natalie Katz
  Nice enough staff in person, but after spending 4 hours on hold to get an update on a prescription that got canceled with no information and not getting to speak with a single human being, I can’t justify further support
• April 2024 by TERESA RIOS
  they are nice to you if you are skilled in being polite to them. they work under stressful conditions.Location specific. The Mill Valley one is best. I got my flu vac there. easy peasy. Pre-Pandemic. Been hard on all of us. We could all show some Grace sometimes.
• March 2024 by Oscar López
  Worst Walgreens & no public restroom, not even for customers
• March 2024 by Mark Witty
  Poor service, booked a vaccine online, kept waiting a long time even though only person in line.Just to find out apparently they have never had that vaccine in that location, even though booked ahead of time online. Disappointing
• December 2023 by laia esteban
  Worst service ever. They never accept any package for return claiming the courier will not pick it up. Huge line always, non-helpful and very rude staff.
• May 2023 by Tom S.
  I bought batteries. Then I realized I bought the wrong size. 4 minutes after I had paid for them, I returned and asked to return the batteries. I was told I could only get store credit. I responded that was not true. Then the manager demanded to see my receipt. The same manager who had sold me the batteries 4 minutes ago. But I had not taken my receipt with me. 4 minutes ago. Then another cashier said, "Give him the trash for to (sic) find his receipt."So I went through the trash. I am attaching a picture of the trash I was given by the store manager to go through for batteries he'd sold me 4 minutes ago. The manager disappeared into the back. I found the receipt. I asked the cashier why she'd told the manager to just give me the trash. She hurled back to me, "I didn't tell you shit!"Now she uses the word 'shit' over a couple of batteries with other customers in the store?I was shocked. I very politely asked her name as she was not wearing a name tag. She said, "No name! I have no name!"Her picture is attached here.This experience illustrates that when making a purchase decision, I can click a mouse a couple of times, get same-day delivery, and super easy returns or I can be treated rudely in person.
• February 2023 by Katherine S.
  Worst pharmacy I made an appointment to get the yellow fever vaccine and when I went to my appointment they told me they didn't have it, then I don't know why when I called they told me they did have it, I just wasted my time and gas.
• December 2022 by Fabien Renaud
  The worst Walgreens you’ll ever go to. Prescriptions are never ready, even days later. Wait line is always abominably long. All other Walgreens I’ve been to always had my prescription ready within an hour and picking it up was usually not a horrible experience. That store seems to have no clue how to manage work streams, organize their inventory. People who work there are often unpleasant.
• November 2022 by Justin J.
  I am a doctor and this is my local pharmacy near my house. They are the absolute worst! Massive hold times to get through on the phone. I have also heard from my wife extremely long lines. Very difficult getting any meds filled. We have switched all meds to a different Walgreens in the city. Apparently all Walgreens are not the same as the Walgreens on Van Ness and post is excellent!
• November 2022 by Anna G.
  Worst pharmacy I've ever been to. I wish there was an option for zero stars. Staff is rude and inconsiderate. "We're understaffed" is their excuse for not having prescriptions filled for 3-4 days. Really? That understaffed?!! Takes about one hour to try to get through the phone before they disconnect you. This is what people needing medications have to deal with. Absolutely not acceptable. I'm switching to another pharmacy, I have neither energy nor time to keep asking for service they should provide. Big embarrassment, this place calls for new management!
• November 2022 by Andrew C.
  Possibly the worst run pharmacy I've ever experienced. Assume a 45 minutes to an hour wait at minimum for a successful visit but more often than not they will just shrug their shoulders and say try again tomorrow.