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November 2023 by Bill S.
Car brought for 4, wheel alignment turned out go bad just in one month.dont thay inspect before they did the work suck
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November 2023 by francis chang
i went in for an oil change. they charged me extra just because its a luxury car, then i was told i needed cabin air filter and engine air filter but she could not give me difinte price. she said may be $70-80. Then i noticed the receipt says there is an oil leak and cover under hood is missing. When i asked what oil leak is that, no answer given. Then I asked what about the missing cover, she told me is loose. when i talked to another person, he asked the mechanic and found out its not my car.i took the car to another mechanic, there is no oil leak. they always tried to sell you things that is not needed.the woman cashier is not knowledgable. i will not go back there.
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November 2023 by Tanner H.
I was extremely pleased with my experience here. Po was honest, took time to diagnose the issue with my vehicle, and provided me with repair options. His pricing was extremely reasonable. I would definitely recommend this shop to others!
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October 2023 by Anita S.
Beware of their coupon scams and communication!! Total disappointment! Customer service and communication is poor. I made an appointment for a wheel alignment and when I arrived, the owner told me that they do not do 2 wheel alignment and requested extra cost to what their Groupon coupon has to offer! The coupon took over 24 hours to generate and didn't even specify details and exclusions of service! I don't understand why he didn't bother to explain to me prior to making an appointment, which led to frustration when I arrived. What was worse was that he said I'm arguing with him when I wasn't. I asked the owner if it seemed like I was arguing with him in response, and his response was that I shall leave because he only services to the right person?!!! He doesn't even bother to explain. No wonder this business have appointment times available anytime because they're not getting much business!
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October 2023 by Cal L.
Found this shop through Groupon when I bought two synthetic oil changes for $88 which is quite the deal. After changing my oil, they told me that my engine had a leak. They diagnosed and fixed it for less than $400. They told me to bring my car back another day to replace my rear shocks which were leaking. Came back today for an oil change and to replace rear shocks. They told me that my car also needed a transmission flush and tire rotation. Which I agreed to. Then they said that I also needed to replace something on my front wheels. Which I also agreed to. I was happy to pay $1200 for all this work done, especially on the Peninsula. Their prices are reasonable and the staff is polite and honest. I had been going to the same mechanic for 7 years before this shop. Although I won't be living in the Bay Area much longer, they are my new mechanic.
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September 2023 by Steve Jones
The only drawback is limited parking but normally you can pull into the garage entrance and they will take it from there. Full service shop. I have used him for both body work and mechanical issues. Never had a problem and feels like I'm supporting a family owned business
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August 2023 by Edreese Gardizi
These people use fake offers of free services just to get business in the door. They offered me a free tire alignment then charged me for a bunch of things i didnt even need. Once I brought up the free alignment, they acted like they didnt even know what I was talking about. They lie and customer service is very poor. Take your car to someone who actually cares to run a decent business.
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August 2023 by Nimrah Aslam
Unfortunately, I'll be having to leave a bad review. They give out free promises just to lore a customer out and then don't deliver. They also charge far higher than expected. I do not recommend this place.
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August 2023 by George
Worst experience when it comes to dealing with this mechanic, don’t waist your time here. Go to the chevron down the street from there, they are more professional and understanding.
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August 2023 by Umar Hasan
This place is a rip off. Prime example or bait and switch promised a free alignment to get me in the door then started charge for everything under the hood.
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August 2023 by George J.
I highly recommend to not visit this mechanic shop. You will be overcharged, and owner of this establishment was very rude and yelled at me. Was very unprofessional and again stay away from here for a better car service and customer experience.
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July 2023 by IkJae C.
Went in for tire alignment service on appointment because of uneven wear on on tires. When I went in, they proactively mentioned that one of the tire treads were badly worn. They recommended I replace the two tires, then proceed with the alignment because I'd have to do the alignment anyway after getting new tires.I knew all this going in but I really appreciated that they mentioned that.
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July 2023 by Eric K.
Changing tires is not their strength. I had a nail stuck on a tire and they refused to complete the nail removal based on its location to the tire but I went to the American Tire Company and they were able to complete the work.
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July 2023 by Wai C.
California auto center is a reliable auto body shop with experience technicians. I drove 2016 Lexus NX, i wouldn't risk it. California auto center offer wide range of service that helps with rountine maintained and helps check AC that improve my driving experience. Getting appt was easy and they are professional. I am thankful they are able to take care of my concerns and needed. What started with just a oil change request has changed to a life long body shop. Will definitely recommend to everyone looking for honest and reliable car needs/advices
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July 2023 by Sum W.
I don't have a mechanic nor know anything about cars but I feel comfortable going to them for work. (and Four Car Garage but that's further away for me)
