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October 2022 by Darryl Mendioro
First time here. AND DEFINITELY THE LAST. First reason they had to verify my identity which I understand but they did not told me how. I went home to pick up my identifications. Then when I returned after a couple hours later they said they also needed to verify that the check is real and the identification they did not stated what to bring so I brought my id and SS card to which they said we cannot accept this. However they could accept id and medical card which I had earlier. Now they verify by calling my previous employer and that didn't settle well with me due to being fired and it is past his work hours. I do not like how they are scrambling when this could've been avoided if the initial contact was handled appropriately with knowledge and asking the right questions.
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February 2022 by B B
mailbox full. that is their phone support. if you were an HSBC customer that got downgraded to this bank. Beware.
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March 2018 by Michelle K.
Been to this place, i think last month. Service was great, people was helpful and account opened with no issues.
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March 2018 by Justin L.
Been there several times and each time the manager was very helpful. I was there one time to open an account and the process was super fluid with no problems at all! Highly recommended for anyone who expects excellent customer service.