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September 2023 by James Slater
The staff here is incompetent, they are always trying to rush you out, I've overheard kieth the manager talking poorly about customers and other staff saying things like "they need to use their brains" it's a bad environment, full of hurtful people.
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July 2023 by Paul M.
We have shopped here a lot but in a recent experience these guys brought a grandmother to the brink of tears for no reason. Arrogant, rude, and unhelpful. Listen, before you speak. You can do better Kelly-Moore!
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July 2022 by jose barrera
Excellent! Costumer service.Mark is a really experienced guy please ask for him. Can answer any question.Sean at the desk inside, very friendly excellent! Costumer Phone service.I glad I found kelly Moore near my job site.
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May 2022 by Stephanie G.
I can't say enough good things about my experiences visiting the local Kelly Moore store in Millbrae for my recent painting project. Candace and Gloria were professional, knowledgeable, and attentive. I visited the store three times for this project, each time with various questions and color swatches for paint matching. They took the time to look back in their color log books from several years ago to find the original color palette I had used but could no longer locate. They went above and beyond to make sure I was happy with my color choices. Candace was particularly helpful in color matching. She has a great eye! Gloria took customer service up a notch by carrying the paint cans to my car. Their expertise helped me get the job done right.
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September 2021 by Monika L.
Thanks Keith for NOT your patience. Shaking your head to your coworkers and laughing sarcastically. Don't appreciate it. Sherman Williams right down the street will do you justice. Sorry for being an inconvenience and wasting your time asking you about..... paint.
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August 2021 by Marilyn K.
I have been working on an interior Painting project at my home in South San Francisco. Gloria, Keith & Mark have been advising myself & my Daughter as to what grade & colors of paint to purchase. Gloria & Mark have helped us over in the paint sample area. Keith advised me to buy the 4 pack of Frog Tape as opposed to buying one roll for $12.99, the multi-pack, being less expensive. Mark explained to me the paints that are refundable & non-refundable (unopened & with receipt). He also advised me to purchase a five-gallon container of the Semi Gloss, Whitest White, since I will be using that in both of my Restrooms & on baseboards, etc. All three Employees have been more than helpful, & friendly. Gloria has continued these same Customer Service attributes when I have called to ask her questions. Gratefully yours, Marilyn K.
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June 2021 by Donna Wong
Excellent customer service! I wasn't expecting much in customer service for paint but Keith was great. Got so much helpful advice and guidance, couldn't ask for anything more!
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April 2021 by Mona A.
Worked with two different employees and both were really sweet, super helpful and offers advice about how to use the supplies I bought. I don't normally give 5 stars but I left this store feeling really good, so this post was worth my time.
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April 2021 by Bernabe Avila
In this store they are very friendly and starting with the manager, when buying the machine they try to explain him well, ????
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January 2021 by Alfredo Sanchez Quiroz
Great paint
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November 2020 by Ed Brown
Great service a great product I've been dealing with Kelly-Moore for about 45 years
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October 2020 by Mr G.
While some reviews state that KM paint is of average "contractor grade" I don't paint enough to know...I come here for an exterior paint color which a painter used many years ago. I buy the acri shield paint to freshen up the paint. It might be a better product than the painter used in the first place (dark grey fades fast). The service here is great, parking is easy, and the prices on other supplies rival the big stores. If and until I have a better idea I shall return...
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September 2020 by Darlene Giusti
I'll never go back there. They were rude to me and sarcastic.
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July 2020 by Idean M.
Worst store I have been to in a long time. The manager is rude with customers and employees. He refused to wear a mask and yelled at a customer when she kindly reminded him to wear one. He assured me my paint would be ready and had a cocky tone with me over the phone. When I showed up it was not ready and the employees were so slow. They were unaware of who was in line and waiting. Avoid this location and hopefully they will either get their act together or close.
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June 2020 by Jose Sanchez
Tacos Al Vapor in the parking lot. Thanks for sharing your space.
