Lucid Studio Millbrae provides an amazing and smooth car buying experience, consistently described as the easiest and most seamless customers have ever had. The friendly and helpful team, including knowledgeable and patient advisors, offers exceptional service with absolutely no sense of pressure or upselling. Staff are extremely responsive, attentive, and go above and beyond to answer questions, keep on top of paperwork, and ensure clients choose the right car with the right features. The process from test drive to delivery is very smooth, with advisors often bringing cars for convenient test drives and providing thorough explanations of all features. Paperwork is efficiently handled online and in person, making the entire process quick and straightforward. The Lucid Air models, including the Pure and Touring, are total dreams to drive. Customers report the cars are more comfortable and spacious than competitors, with remarkable performance, incredible range, and quick charging. The build quality is amazing with no rattling or loose panels, and the ride is very smooth. Features like DreamDrive Pro and Tidal integration are highly appreciated, along with numerous safety features. While minor delivery hiccups like scheduling or detailing imperfections are rarely noted, the overall satisfaction with the vehicle and the purchasing experience is extremely high. The studio is highly recommended for anyone curious about Lucid, offering a welcoming environment where the staff simply wants to ensure customers get the car they want.
Great car and received excellent customer service from Eddie
September 2024
Parking is a little challenging, but the staff and service is top notch!
July 2024
Ended up leasing a Lucid Air Touring from Humberto at this location -- I can not recommend the experience enough. Humberto led me down an excellent test drive path where I really got a feel for the car. I could not recommend this place enough.
