Millbrae Vape is a highly regarded vape shop known for its friendly staff and excellent customer service. Customers appreciate the welcoming atmosphere and the staff’s knowledge about alternative products. Many reviews highlight the staff’s willingness to help, whether by providing detailed advice or ensuring products are free of defects. The shop is especially valued for its dedication to customer satisfaction, going out of their way to stay open late and accommodate urgent needs, such as when customers need a vape to avoid smoking cigarettes. Regular shoppers have enjoyed their favorite vape juices, like the BSX Series Fizzy Lemonade, which was difficult to find elsewhere after moving out of the area. The shop offers phone orders, delivery, and shipping daily, making it convenient for those who cannot visit in person. Customers also commend the staff member named Koko for his genuine care and extensive knowledge. Travelers have been pleased to find a variety of products, including RDA’s, and appreciate the staff’s generosity in allowing them to build and wick their equipment at the counter. Overall, Millbrae Vape is praised as a top-tier shop that prioritizes customer needs and provides a positive vaping experience, earning high marks from loyal customers.
Called them last minute at 8:30 pm as my glass on my tank broke and needed one asap. They answered, had it in stock, and even waited 5 min after closing to take care of me since I was driving from Redwood City. 10/10 customer service everytime from these guys. Highly recommend!
December 2022
Nicest owner who searched hard to find the right banger to fit my specific coil. No dice but A for effort.
October 2022
Awesome service, Kyle was very knowledgeable and helpful.
