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February 2024 by 海鸥
Today is January 18, 2024. This is a pharmacy with an extremely poor service attitude. There is an Asian man wearing glasses, dressed in red. His service attitude is very bad, filled with discrimination and hostility in his eyes, and he speaks very rudely! He is completely unsuitable for this job! He should be fired immediately!I guarantee that this man is a terrible person.I won't ever come to this place to buy medicine again!However, Dr. Judy is very kind and friendly, and she enthusiastically helped me!
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November 2023 by Amelia H.
Today I went into Safeway and remembered that my husband was due for his 2nd Shingles shot. I spoke with the pharmacist (Ms. Cunningham) and she said that she could do it. I called my husband and he drove down. A line developed so we waited for those in line to be helped. The woman before us took at least 10 min while we patiently waited. When I asked if she could do the shot, (It was now 4:45 and she left at 5) she said she didn't have time. I have worked retail, and this is definitely NOT good customer service. He will now have to wait until tomorrow to get the shot.
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November 2022 by Carl M.
Easiest one star ever. 6:30pm, peak hours, NO express lane open whatsoever. Safeway, the place where time goes to die.
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August 2022 by Jiří Leipert
good shopping
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August 2022 by Sandy W.
I don't usually write review, but I feel like to write a review to thank Judy, she is so far the most helpful and patient pharmacist I have ever met. My dad's prescriptions were sent to a wrong pharmacy, however I was not able to get it transfer due to insurance issue, I called Safeway and Judy picked up the phone, she didn't only help me to solve my prescriptions problem by calling different parties, on top of that, she also provided various options for me in order to avoid the problem to happen again. I didn't expect to get this outstanding customer service from a pharmacy.. Thank you Judy again!
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February 2022 by Gaby S.
So bad I wish I could give this 0 starts, but since I can't I give it a 1. This is the first pharmacy that has had horrible customer service. They couldn't find my prescription that was sent twice to this specific pharmacy. No explanation or tips were given to be able to solve this problem. They didn't even look in the back. Unbelievable.
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January 2022 by Google user
Every drug store sells the same medicine. The service makes the difference. Judy Tam at Millbrae Safeway is the BEST. She is 100% better than the people at CVS (Burlingame), Costco (SSF), and Walgreens (Millbrae). She is so helpful and always with a smile. So go there to get your medication. You will be happier and live longer.
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November 2021 by Millie Chang
judy is great! i got my flu shot here sunday afternoon and she helped me out despite some issues with my insurance. wonderful service and pleasant experience always.
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November 2021 by francis chang
Every drug store sells the same medicine. The service makes the difference. Judy Tam at Millbrae Safeway is the BEST. She is 100% better than the people at CVS (Burlingame), Costco (SSF), and Walgreens (Millbrae). She is so helpful and always with a smile.So go there to get your medication. You will be happier and live longer.
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November 2021 by Amy H.
Got my Covid and flu vaccine today. Ms Judy Lee Tam - Manager was the person who checked me in and administered the vaccines. She was delightful! Friendly, efficient and very knowledgeable. I have Kaiser but if I didn't I'd switch to this pharmacy just to work with Ms Tam. I hope Safeway sees what a gem she is. And overall super efficient system. I had an appointment, time was honored, space to wait for reaction was nice enough and Ms Tam made it a super pleasant experience. Thanks!!!
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September 2021 by Eva L.
Stopped by to pick up a prescription and my experience here was awesome! One of the pharmacists, Judy, went above and beyond to further check if I was up-to-date with all of my vaccines and even checked to see that my insurance was able to cover them. If it weren't for Judy, I would not have been aware to get all of my shots. She was super patient and even went overtime during her lunch break to assist me!
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August 2021 by Olya D.
Unreliable pharmacy. the staff is rude and unprofessional. i am switching to Walgreens.
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July 2021 by K Y.
Went there for a vaccine and they said they need to go lunch and asked us to return in one hour. When we were back, there was no customer in line but we still waited for another 20 minutes before they start working on our paperwork. Very inefficient.
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March 2021 by Lulu Cruz-Masaganda
over whelmingly large... went to the pharmacy for my shot.. 1st one.. thx for the 10% after getting my 1st Vaccine...
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November 2020 by MOONLIGHTS
I needed to buy an antibiotic that the pharmacy did not have at that time, I went Friday 23 and the pharmacist told me that he can provide the antibiotic until Monday 26 because Sat and Sun its difficult to have it. I told him it was fine because I had other antibiotic at home. He looks like worried about me next day Sat he call me saying that my antibiotic was ready for pickup. Great service I'm so grateful for the way I was cared for by this gentleman pharmacist at Safeway in Millbrae CA.Excellent customer service and experience he is the best.