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August 2023 by Joan Perez Guallar
I had an absolutely fantastic experience with this car rental company! The owner went above and beyond, being incredibly friendly and even offering to pick us up and drop us off at the airport. The car was in pristine condition, and throughout our rental, we encountered zero issues. The exceptional service and flawless car made our trip so much more enjoyable. I can't recommend this company enough for their outstanding customer care and top-notch vehicles!
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August 2023 by Tabish
Supercheapcar delivered just as promised. Steve was helpful, and the prices were exactly as stated online. Had an older car for a month without any issues. Pickup and dropoff were smooth. No fuss, good value.
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May 2023 by Guido Meijer
Great experience with this company and the owner. They are very open about the fact that they rent slightly older cars with more miles, and what you get is a competitive price with great liability terms. Communication with the owner Steve was perfect, he responded very quickly and was very flexible with the pickup and drop-off.
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May 2023 by Thomas Regan-Lefebvre
It may be a great place to rent a vehicle…if you manage to do so. More than a week after submitting a booking request, our booking got canceled. Emails are not returned. Ringing the phone number got me someone who “could not answer because [he] was out of the office.” Good luck everybody and stay safe on the road!Edit: the response by the owner is incorrect, we never received an email or offer from them.
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April 2023 by D D
TRAUMATIZING EXPERIENCEI would give a NEGATIVE 5 star review if I could. I don't recommend this place! You get what you pay for. SUPER CHEAP CARS. UNRELIABLE. BREAKS DOWN! We ALMOST DIED because of their poorly maintained car. Its a small company, so there isn't much help when the car breaks down too. Pay a few more dollars for peace of mind... rather than make you do most of the work and leave you traumatized!WHY WRITE A REVIEW?It has taken me a year to finally write this review as a result of all the PTSD I had from renting a car here. I don't normally write bad reviews because things happen or people have bad days. My interaction with the owner, Supercheap Steve, and his response (especially when it was time to get reimbursed) is worth writing about. The cheap price doesn't outweigh the emotional distress and time spent being frustrated when something does happen ... which is always a possibility. It happened to us. It's not worth the few extra dollars saved! Get a car from a bigger company with better customer service.I hope no one has to go through what I went through.---IN RESPONSE TO THE REPLY BELOW---I am not surprised by the nature in which the owner responded below. He acted as if he was doing us a favor the entire time, when in actuality, it was his responsibility. IT WAS NOT AS EASEFUL AND EFFORTLESS AS THE MESSAGE CLAIMS. In fact, it was the complete opposite.I HIGHLY RECOMMEND READING MY FULL, DETAILED ACCOUNT OF THE UNPROFESSIONALISM written on YELPand you decide if this is the kind of person you would want to deal with in the middle of an emergency.Here are a few examples:1. being told that "I needed to figure it out because his wife was getting mad at him for working during their move"2. the owner creating a kayak account under my name without my consent3. the owner not answering my calls unless I blocked my number when we started talking about reimbursements
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April 2023 by Danny Tran
I had a great experience with Super cheap. Had my car for about 9 months and had no issues. I had to move from Sf to Sac for work and the owner was super accommodating and allowed me to take the car. I would highly recommend super cheap rentals!
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March 2023 by Regina L.
Was a little nervous about the reservation because it took about two days for it to be confirmed. Once it was confirmed and actually met Stephen (Steven) not sure of spelling I understood why it wasn't immediately confirmed. Super Cheap Rental is solely run by him. He has a few cars to be rented and based on what you choose will determine the amount of mileage allotted. We were given a Nissan Versa, we thought it was quite perfect for the the small parking spaces in San Jose and Bay. Excellent on gas mileage too! The best part was the pricing, it really is cheap! We also got picked up from the airport but that was probably because he didn't have any clients prior to appointment. We took a Lyft to the airport since Sundays the office is closed. All in all, we'd rent again.
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March 2023 by Fernando Rosa
I recommend Super cheap Car rental. Steve was a great guy he went and pickup us at the airport , he also was really flexible on the time to deliver the car back to him. If you're a person that could drive any car and not looking for an specific one,this is the car rental you need.
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March 2023 by Donna C.
TRAUMATIZING EXPERIENCE I would give a NEGATIVE 5 star review if I could. I don't recommend this place! You get what you pay for. SUPER CHEAP CARS. UNRELIABLE. BREAKS DOWN! We ALMOST DIED because of their poorly maintained car. Its a small company, so there isn't much help when the car breaks down too. Pay a few more dollars for peace of mind!It has taken me a year to finally write this review as a result of all the PTSD I had from renting a car here, specifically my interaction with the owner, Supercheap Steve.RED FLAGNone of the plugs in the car worked and we were in the middle of nowhere. The car isn't new and Supercheap Steve mentioned something wonky about it, but reassured me it was ok. I can't recall the exact words, but it planted a big enough seed that we decided to check into an inn and charge all of our devices. Good thing we did!BREAKDOWNWe made a left turn onto U.S. Highway 191 when Ithe gas pedal stopped and the car relied on momentum. We barely made it to the shoulder when a big rig flew by and shook the entire vehicle. UNPROFESSIONAL 1.Supercheap Steve told me to use my AAA. Thankfully the representative informed me it was the rental company's responsibility. We couldn't think and were just thankful to be alive, while Supercheap Steve was clearly focused on finding cheaper solutions.2.Supercheap Steve coordinated the tow and then advised me to get back on the highway and drive towards town. When I told him that it struggled to move, he said to turn on the hazard lights and to pull over to the side if it stopped. He said something like, "the tow truck guy would see you anyway" and "that way you'll be closer." It was a busy highway and 90+ temp, who in their right mind would do that. I think he was trying to shave off a few dollars at our expense!3.The car was a lemon. Supercheap Steve eventually told me to figure it out because his wife was getting mad at him for working while they were moving. It was the middle of a work week and he's the owner! When he told me to check my email, I realized he created a kayak account under my name WITHOUT MY CONSENT, so he could choose the cheapest car rental!4.When we got back to the bay area, I gathered all of our reimbursements and that's when the real Supercheap Steve came out! He started nickel-and-diming me about everything. Keep in mind, we decided not to include our food, the gas for the 2nd rental car (long story), and pushed through the long drives to avoid additional nights in a hotel because we had empathy for him. That was stupid of us! He was aware of all of that and BASICALLY SPIT ON OUR ACTS-OF-KINDNESS. 5.Supercheap Steve refused to talk to me about the reimbursement for a week! I'm a public school teacher, so I'm on a tight budget. I decided to pay off the balance to avoid the interest. Once we spoke, I told him not to put the reimbursement on my credit card, but my debit instead. He was argumentative and kept interrupting me with details about his own expenses as if it had any relevance to my reimbursement. I'M THE CUSTOMER! The whole situation was on him -- the OWNER and HIS POORLY MAINTAINED, UNSAFE VEHICLES. He kept saying, "I'll call you back." He didn't!6.I struggled to get hold of him the following days. ONLY WHEN I BLOCKED MY NUMBER WOULD HE ANSWER. He told me he put the reimbursement on my credit card, despite our initial conversation and multiple voicemails telling him not to. The whole situation was too stressful and he wasn't worth any more of my time. The stress of it all affected my health, so I walked away. I struggled to help my parents financially that month and was left with a lot of PTSD.ADVICEGO SOMEWHERE ELSE! Find a company with safe cars and can help you if something happens ... rather than make you do most of the work and leave you traumatized.
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November 2022 by Paula Moreira
Great prices and service! Dependable cars! We went to Vegas, Arizona and back in one of their Toyotas without issue! Thank you Supercheap!
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October 2022 by Esben Gade Hellmuth
Super (cheap) experience! We had a Corolla travel car for almost a month and took it all the way around California, Nevada and Arizona. No issues what so ever. And Steve is a super guy! When we picked up the car he made a reservation for us at Muir Woods that we didn’t realize we needed to have to go there. And when we returned the car he drove us to the airport. Thanks Steve!
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September 2022 by P W
Great experience, car worked perfectly for a 3-week desert trip. Price was way more competitive compared to others. Guy was very friendly and helpful.
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August 2022 by felix-05
Super friendly and cool owner! We rented a older but still fully functioning car as we weren’t 21, the value was honestly very good. We also forgot something at a Hotel and they were helping us out by letting us mail it to them and even bringing it to SFO. Would totally recommend and rent again!
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July 2022 by Shani Hargil
The best car rental service in the SFO airport area. Steve is excellent and will pick you up directly from the airport. The cars are recent models in great condition and they are kept very clean. I had a fantastic experience both times I rented with Super Cheap and the prices are actually the cheapest around by a mile. FIVE STARS
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July 2022 by Michael Graham
We are from Ireland and rented from Steve at Easter for 2 weeks at an amazing price to do a Pacific West road trip. The car was very safe, reliable and Steve is a very friendly approachable person. Probably the best car rental experience we have had and hassle free. I recommend this company. Thank you Steve for the memories that were created. Hope to see you one day again.
