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May 2021 by Jim Smith
They are always the best. Very helpful and get you in and quickly. ?
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July 2020 by F A.
So the range of opinion here is valid in terms of customer service and selection. It isn't really a typical hardware store. An odd mix of contractor oriented wholesaler and an old school neighborhood hardware store in terms of parts and "hardware".The reason for my high(er) score, is that if I am looking for plumbing/faucet parts, or nuts/bolts/screws, I am more likely to find it here than one of the Ace Hardware stores, or even Home Depot or Lowe's, which really surprises me.
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January 2020 by Dave L.
Ok I like this place. TheRe is a lot of stuff here. More than you expect. Everything you need. Some of the stuff has been on the shelves, in the sun a long time. I have never went there and not found what I need plus a few other things. If you want something you may have to ask for it. I didn't have a problem. I will be back.
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January 2020 by Riley H.
Walked in looking to purchase a single light bulb. When I asked the guy for help he was rude as hell. Items were overpriced compared to online stores.
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July 2019 by Andy A.
This place is a hit or miss when it comes to service/help depending on who is working at the time. Although this place is well stocked for contractors, they should do a better job with their customer service regardless of who walks in. Even though I happen to speak the language they speak, one senior gentleman (owner perhaps) was condescending because I did not describe the item I wanted to his satisfaction. They also do not show prices on the items or on the shelves, and so you wind up cancelling some items in front of the cash register as you learn of the larger markups on items you can get for less at the Home Depot or Lowe's. If it was not because of their convenient location on El Camino Real and the shutdown of the OSH in millbrae I would not come here.
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June 2019 by Ata S.
Absolute garbage. A joke of a place. Rude, unfriendly, and not knowledgeable what so ever. I don't even think he speaks English behind the counter.
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May 2019 by Andrew Conway
Great amount of supplies so the store is deceiving. Best prices I've ever seen.
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May 2019 by Nunez Juan
Very bad attitude and horrible customer service
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March 2019 by Mischa H.
The shop staff is friendly. The selection is a little limited, but being able to get in and out easy has its benefits.
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March 2019 by Jean W.
Don't bother going to this store. As another reviewers mentioned, customer service is non-existing. When I walked in, the clerk behind the counter didn't even look up at me even though I smiled and said hello. He just said "yeah?". There was no one else in the store. When I asked if they carried LED light bulbs, he simply pointed his finger to where the bulbs where located and didn't say a word. I had to ask him to show me exactly where I can find the specific item I needed. Reluctantly, he walked me to the isle where the bulbs were located and took one out to show me. I asked for the price and he then walked away with it, apparently to look it up but he didn't say a word. He told me the price, which I thought was overpriced, I asked if he had other brands. He said no. I thanked him and walked out. There was no compelling reason for anyone to shop at this store.
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September 2018 by nick vida
Very organized