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February 2024 by Johnny J
Best service
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February 2024 by koilangdoi
Caught their meter continuing to tick even after I finished pumping. I started filming way after I finished pumping as soon as I noticed what was happening. Proceeded to inform the attendant what happened, the lady was rude and dismissive. I'm trying to figure out how much time may have persisted and she just dismisses it. I bring up to her that the pump may be charging while pumping as well, she says none of us are technical so don't worry about it. I tell her this is not fair to your customers, that you should spend a little more time helping them figure out how much was overcharged. She responds with a dismissive additude again saying that it's not your problem and don't tell me what to do. She gives me a ballpark number and refunds me 1.50. I'm okay with that but if this happens to someone else who's been pumping for a while, good luck trying to get this lady to cooperate or hear you out. Who knows how often this happens, this is definitely not a good look on this establishment. This lady of course is of no help, nor does she care. Beware when pumping here. Side note the younger male attendant working in there is much more helpful and patient. Video evidence is posted on yelp, their yelp reviews are more transparent rather than googles.
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January 2024 by Will L.
Caught their meter continuing to tick even after I finished pumping. I started filming way after I finished pumping as soon as I noticed what was happening. Proceeded to inform the attendant what happened, the lady was rude and dismissive. I'm trying to figure out how much time may have persisted and she just dismisses it. I bring up to her that the pump may be charging while pumping as well, she says none of us are technical so don't worry about it. I tell her this is not fair to your customers, that you should spend a little more time helping them figure out how much was overcharged. She responds with a dismissive additude again saying that it's not your problem and don't tell me what to do. She gives me a ballpark number and refunds me 1.50. I'm okay with that but if this happens to someone else who's been pumping for a while, good luck trying to get this lady to cooperate or hear you out. Who knows how often this happens, this is definitely not a good look on this establishment. This lady of course is of no help, nor does she care. Beware when pumping here. Side note the younger male attendant working in there is much more helpful and patient.
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December 2023 by Eufemia Scott
Very clean and accomodating cashier.
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December 2023 by Cam W
Good selection of snacks
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December 2023 by jone yaqona
Best customer service
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November 2023 by R H
Saved me when I arrived right after they had closed. Staff was cleaning and no doubt ready to go home, but they turned in the air pump, making it possible for me to get home after a difficult two- day trip. Godspeed!
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October 2023 by E. Lightner
Idk , it's a gas station.
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May 2023 by Tom Marriscolo
I always look forward to going to Millbrae Valero. It is one of the cleanest service stations I have ever been to. The employees are friendly to the customers. The store Carrie’s a huge variety of items and the shelves are always well stocked. This station should be used as an example of how all stations should be kept. It also has the cleanest restroom I have ever experienced.
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May 2023 by D Al
Just typical gas station! Stop to refueled. Bathroom were clean
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October 2022 by jack z.
The useless lady that works in the morning ... tried to get some air after gas and she said the button is broken need to put in money... well let's get it fixed then.. sounds pretty illegal to me. The bald old guy is useless too. What a horrible shop. Don't come here for anything !!! Wouldn't touch this place if gas' was free.
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September 2022 by Adel Halteh
I'm leaving star cause other gas attendants shouldn't pay the price for one gas attendant. This gas attendant Ty he is very rude ,ignorant, and I refuse to gas or purchase anything at his shift. He really doesn't know how to talk to customers on Saturday I left fuming the way he treated me was extremely rude. As I called Kim his boss to complain his attitude and how he treated she was not very helpful.Overall 1 star for Valero ⛽ Stanley, Flor, and Kevin are very friendly and provide good customer service. Ty I rather run out of gas if he was the only gas attendant working.
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August 2022 by Jenn V.
The customer service in this place is horrible. I went to put on gas, and the lady that tended to me was vulgar. She was screaming at me because I wanted to put gas. I seriously have no idea how this person became a manager or owner or whatever she is because her lack of professionalism is evident. If I could give 0 stars I would. I'd advise for her to go back to school and get some education, maybe then she'll have some class and know how to treat others.
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April 2022 by MaRiane U.
A scammer gas station!!! I gas up for a little bit coz didn't have cash and when i start my car the gas mileage didn't even go up even for another 5 miles. I thought my car gas mileage monitor is broken. So I gas up again but this time at chevron and my gas mileage went up and realized my gas mileage monitor not broken just the Valero is a scam. What a waste of money and time!!!
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January 2022 by Hugh Williams
Super easy and responsive interface. Clean pumps that worked easily and quickly.