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February 2024 by Atishay Jain
Nice welcoming attitude. Hear the needs and gave the tour. Who doesnt want to rent here? Loved the place. Nice and clean facility.
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February 2024 by Vicky Mckenna
Ed is a exceptional employee that works there he will go above and beyond to help u if he can im not sure if he still works there though cuz I haven't seen him on a long time. The rest of the staff are all polite and curtious and willing to accommodate your needs..nice and clean and open later than any other storage in the area.safe too.I love my storage!.I going there right now. ! And the have a bathroom and they don't play country music in the halls! Excellent! Office is always clean too..whole facility is clean..I could go on..
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December 2023 by John C.
I just loaded up my SUV to drop off stuff to storage; I've gone here at least a dozen or two times in last couple of years with or for my girlfriend. I got there today at 2ish in the afternoon to find they're closed!! I'm not sure who decides to close entry to a facility that I've NEVER seen a single employee even walking around, let alone needed their assistance. Now, I have to unload hundreds of pounds of gear and reload again in a day or two. I'm not evening going to chance that they'll be open tomorrow at any time as that is an ACTUAL holiday. But again, I'm not sure how many customers need anything other than a better gate (which also restricts your exit (not sure if that's even legal thinking of fire code)). If this were my storage I'd move it soon.
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November 2023 by Ben
My enrollment was a breeze and the outside support staff has been friendly and very helpful. The location is kept clean and I feel really safe keeping my belonging here. I'd absolutely recommend this location to others in need of storage space.
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November 2023 by Steve Herrera
The office manager Jessica was friendly and very informative. We had a pleasant conversation as she explained all the details of renting the unit. Ed, her assistant was also a very pleasant person. The units are well lit, clean and secure.
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November 2023 by VI V. VO
I usually use this storage's Amazon locker because I get off late from work and people steal from my apartments. They have a festive air w the Halloween decorations and makes it less creepy for me to be out at night. They don't stick to their post Amazon locker hours and lock up early on multiple occasions. Unsure if they recently changed their operating hours but that's a huge bummer. This is a nice place and I considered storing my stuff here when I move in may/ june but I think I won't be if they're not updating their customers properly. Even the sign posted said 9pm but online is different. Considering I got off work at 830 and drove here right after (about a 13-15min drive) I should find one that's more consistent.
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September 2023 by Alma Wells
I had a problem, but the very kind, caring staff quickly corrected the situation right away.I am a satisfied customer. ?This storage facility has very clean units, and the hallways have pleasant air flowing throughout.I highly recommend this excellent storage facility, and I'm impressed with the nice, friendly staff.I've tried the rest, now I pay for the best !
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September 2023 by RODEL BUSTAMANTE
I really appreciate the help of the counter people.. They took care of my needs in a professional way.. Got the right unit the same day I came in..I give them 5 Stars for taking care of my needs
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September 2023 by Dakota Dean
Erik and Noah did a great job. A stress free and easy experience for me when I needed help last minute.
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September 2023 by Joseph Gilana
Richard is very efficient & helpful. The storage place is clean and seems very secure; especially with the video cameras in the facility
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August 2023 by Alma W.
I had a problem, but the manager corrected the situation and I am now a satisfied customer. Excellent storage facility ! Clean unit, and very cool flowing air in the upper level. Staff is kind, caring, and supportive. I highly recommend this perfect storage company.
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July 2023 by MJ PB
Arnel and Jessica provided me with a good service. They made things easy for me. Their service eased me up of the stress of moving into a new place. Their are very helpful. I do appreciate their excellent service; very comforting indeed.Ed, the maintenance guy is so helpful too.I’ve been renting storage from other companies before but this is the most satisfying service that I have experienced.Excellent staff indeed. I will definitely recommend this company to other people.
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July 2023 by Gabby E.
Bay Rock Storage is exceptional! The friendly and attentive staff helped me find the perfect storage unit. The facility was clean, super secure, and their service was top-notch. Highly recommended! (: Also, thanks to their Referral Program I will get $50 off for bringing on my mom! Yay! 5 STARS
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June 2023 by Laurie Susbilla
Arnell and his staff are always incredibly helpful and friendly. I have changed units on multiple occasions and they are always willing to help and make the transitions a smooth one!!
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June 2023 by Chris D.
They keep raising the price to where we are now paying 60% more than we were just a few years ago. They raise it every single year and we’ve had two increases this year. STOP BEING GREEDY, PEOPLE ARE STRUGGLING!!
