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March 2024 by Tamoghna B.
Had a pretty bad experience here a while ago. I had swung by on a weekend to have an Android phone looked at but they refused to take a look at it on account of it being an older model than what my total tech support plan would allow. A few weeks later I brought my PC to have it diagnosed for power issues and they said the exact same thing. When I asked them what specific services my annual plan entitled me to, the Geek Squad agent called the customer support number which we could have done from the comfort of my own home. Agents should, at the very least, be familiar with the coverage offered by the plans they are tasked to sell. Is that really too much to ask?
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February 2024 by Vergilius Tjondro
Too pricey for such as light worked
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February 2024 by Sivan Hen
Aron from geek squad was very professional and informative he have knowledge and guide me to buy the right items, Kevin the manager aswell helped and was very friendly and professional.Thank you.
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February 2024 by Mouse Death
I came
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February 2024 by Mickelin Burnes-Browne
It's quiet and peaceful and conveniently located.
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February 2024 by John Lambert
Shabeer at the Milpitas store helped me so much thru the purchase of a PC I had to give him a shout out. I'm retiring and needed to pick up my own unit. Great employee. Thank you so much. Thank you Shabeer for your patience and knowledge. Best regards to all at the Milpitas staff. See you again soon!
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February 2024 by Robert M.
Staff is horrible. Everyone in a blue shirt was huddled in different locations of the store talking. I went in to buy a Mac book and wanted some help. I stood In the laptop area circling and not one of the 3 guys there asked me anything. I stood there 15 minutes with no help. I could just buy it online, but I'd rather take my money elsewhere. I'm no longer interested in "Best Buys" business.
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January 2024 by Jae Lee
It’s not the biggest Bestbuy but the main reason I give them 5 stars is bc they have a great staff. Everyone is helpful, friendly and knowledgeable. I want to particularly acknowledge Andrew L, their supervisor, who really provides a calm demeanor and is super helpful. He is who you want as part of your team and really helped me as I bought everything over a span of a year, to upgrade my place.
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January 2024 by Adrienne A.
Come here to get the Xbox 360 game pass ultimate for my golden dragon~ he is graduating with his degree this year, and I'm so proud. I have become his source of game passes haha Big parking lot right out front~ Great service!
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January 2024 by Ana Fischer
Employees very helpful.
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January 2024 by Kristi Druge
Instacart shopper
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January 2024 by Estella Sanchez
Walked up to the Counter ordered The meta quest three received it done
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January 2024 by Donghwan Kim
Buy online and pick upSometimes there are good dealsStaff are friendly
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January 2024 by Kevan Kwong
I bought the Quest 3 here. Waited for half an hour to pay. There's only 3 persons before me. The problem is most things are locked up somewhere and each item requires the cashier to go into the back and get it out. Not buying there any more unless there is no option.
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January 2024 by Graciela Pili
Very clean, and the employees are very helpful.
