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September 2023 by Rissa M.
I came shopping for my newborn and found so many cute things and there was a nice sale happening as well. I found a lot of things I needed and I'm glad because I didn't want to wait for shipping. I came with a new Carters credit card and I didn't know I was suppose to activate it before. The young lady at the register was nice and patient and told me what I needed to do to use my card that day.
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July 2023 by Lixia
The store staff had bad attitude?
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February 2023 by Juan Carlos Frias
Always is a pleasure to shop at Carter’s with the help of the sales associates. Alondra Salazar is always so helpful always trying to find what we need and also I have family that shop there as well and I don’t know why but they also mention that this sales associate does a great job on her customer service with her help and attention we will continue shopping at carters.
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January 2023 by Trisha T.
The store in Fremont CA closed don't know when!! Theres Burlington & Kohl's closeby could that be the reason? How sad!
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December 2022 by Dion Murray
This store falsely advertises promotions. Don’t waste your time standing in long lines.
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July 2022 by Mary D.
Horrible customer service. I gathered items to purchase and walked up to the register. There were 4 people at the register but no one wanted to help ring me up. One associate who was on her cellphone even asked another "oh you want me to ring them up?" Ummm yes, I would like you to ring me up. In the middle of scanning my items, the associate felt it was more important to stop scanning my items to have a side conversation with another associate to talk horribly about another customer who returned items before me. After scanning all of my items, I noticed price discrepancies ... so I asked. The associate couldn't answer, rather, again, she decided to have another side conversation. At this point, I decided not to purchase any of my items and called out the associate for not wanting to help paying customers. Her response.... Talking back to a customer, smirking and laughing. Don't shop here unless you want to be treated like crap.
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December 2021 by TRAN ANH
So Bad customers serviceIf there is a zero star, I will give this store a zero star. The staff is so bad.
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October 2021 by puja sarkar
It is a good store. I am reducing the star rating because of the location within the mall which is so difficult to find. It really is placed in a corner where it is really difficult to spot the store. Otherwise like other carter's the store is good.
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August 2021 by Azfar A.
We visit this store pretty often to buy outfits for our baby boy and our little niece. They have a very organized showroom, and thankfully, I haven't had any issues with the staff so far. Yes, they are not the cheapest store, but they definitely have some unique clothing for children of all ages. I am also very happy with quality.
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April 2021 by Krystle K.
Went to return something. Got to the door at 6:50 when they closed at 7 and they said they actually have to lock down their registers at 7... seems a bit odd that their hours say 7 but they kick everyone out early. Not cool.
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April 2021 by Amanda R.
Girl working was super nice! She even ordered something online for me since they didnt have my size. Free shipping to my house! The registers take long but she said they are just really old
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January 2021 by Karthikeyan Mylswamy
Best for kids in whole neighborhood
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November 2020 by Jeeva Ramasamy
This store is open though google showing it as closed
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July 2020 by Brenda Quiroz
Worst expérience i have had so far in any Carters store. The people working today were super rude and never did they ask if i needed any kind of help. They got mad because my son was walking around with the shopping cart.. I DO NOT Recommend this store at all.
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July 2020 by Boss Jean
It was so many wonderful sales!!! The building was clean and staff helpful and friendly! I will be shopping here again
