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February 2024 by Sonam Sherpa
Poor service and full of attitude workers
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December 2023 by Anil Sanghrajka
Good place to visit & shop
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October 2023 by Steven Cheng
Where is Bostonian?Not carrying Bostonian anymore. Only Clark’s! I miss their Bostonian brand’s shoes which with great style and quality!Clarks are just okay but not really suitable as dress shoes.
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July 2023 by Funnyear2019 Brown
This store has a guy manager he is an Asian guy, was very unprofessional. I was tried to use a Clark gift card to check out he said he didn’t know how to use it and insisted that I have to find a barcode. I waited for 20mins and he figured out and when I checked out two shoes and found the price was not as labeled and much more expensive. I asked him but he said the shoes were in wrong box and the price on the box was not the price I saw… speechless moment I just wondered if Clark really want a manager behave that way to represent its company? I am not going to buy any Clark’s gift card coz of the bad experience I had.
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June 2023 by Meet B.
Today we went to Clarks. This lady at the cashier was very rude and clearly she did not want to be there. VERY VERY RUDE. She was all tattoed up. 1) My wife asked if you have shoe size and lady said go ask the manager not me2) At counter when about to pay, she demands we got put shoes we tried in box and go stack them back on the shelf in a very rudely manner.3) We try to make a return and she says come back later I cant do it.4) This lady told me to move away while im sitting down on the benches to try shoes and said "move I need to broom here"This lady was wears glasses and had lot of tattoes if you see her, shes rude. Clarks store comes down with people like these.I am looking for a higher managment that I can complain about this lady. The manager seemed the same way rude, so looking for higher authority to complain.
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June 2023 by Crissy H.
I couldn't enjoy my shopping the sour feet smell wS so strong it hits you HARD when you walk through the doors stay away if you have a weak stomach. They need to get rid of the carpent you literally see feet prints
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May 2023 by Euan Livingston
Great stock and keen prices
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January 2023 by SANJAY MITAL
No support no assistance..guys u need us as much...stop the cold shoulder treatment...u will lose business this way...I went away and shopped elsewhere..not even a smile..blimey
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August 2022 by Anjan Kumar Sinha
Great collection, especially if you want to buy leather shoes.
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March 2022 by tod ford
Super fantastico… they have great deals… great shoes…it’s an outlet and they are tied to current promotion… and the staff tries hard…be nice to them…old school full service but some people probably take that the wrong way…. Lots of regular sizes and less unusual sizes which is good/opposite of normal outlet…minor brand so not picked over…
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February 2022 by tod f.
I love going to this store... found the shoes at Ross...they were the best...tracked em to this outlet off of the vans store... Columbia owns them... as I get older these are my go to dressy sneaker bowling style shoes and got dress shoes lately. So nice... sales people are old school shoe service... always making it easier on returns or whatever
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January 2022 by Shreyus P
I had very bad experience from one of the staff today… initially they ordered us to keep back the shoes which were trying, even before we finished checking it. They behaved badly… I was very sad on the day of newyear visiting to the store… I have been a Clark’s customer for years, not anymore..
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January 2022 by Misun M.
Do not go to the one in Milpitas!!! It was the worst customer service and compare to the one in Livermore, the one in Milpitas does not have many selections anyway. I have visited two clarks outlets the one in Milpitas and then the one in Livermore. When i visited the one in Milpitas on Dec28th at 1pm, there was a post it notice on the shop entrance that the shop was closed from 1-3pm which was not noticed on the internet. While i was waiting for 2 hours with my 2 year old baby, i paid for Smarte wheels shopping mall stroller which was available in the shopping mall. When I finally got into the shop at 3pm, the lady at the counter said she could not "accommodate" my 5 pairs of shoes purchase and then literally kicked me out from the shop because she did not allow me to park the paid shopping mall stroller at the shop lobby. I explained that I paid for the stroller and there was a plenty of space that would not block the hallway for other people even after the parking the stroller. But she said she would not allow me to park the stroller anywhere in the shop because the stroller is for shopping mall but not for the shop even though the shop has the space. It was the most unpleasant experience that i had. Today i visited livermore premium outlet and found the same clarks store so I went into. Everything was so amazingly pleasant and the customer service was sooooo good and helpful. I am so glad that i went to the clarks outlet in Livermore. If you like the Clarks shoes, don't go the one in Milpitas.
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January 2022 by Aaron C
The west valley mall across the street is preferred. But definitely a lively area with tons of out door seating give more of a parking vibe!
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July 2021 by Atalon66 Xbox
The west valley mall across the street is preferred. But definitely a lively area with tons of out door seating give more of a parking vibe!