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November 2021 by Johnnie Phillips
I should have read the reviews before I bought a mattress and Box spring, The mattress I chose was not the mattress they dilivered I specifically ordered a firm mattress because of my back issues they delivered to me a soft mattress now they're denied it $700.00 and they say no refunds now they speak to me very rudely and won't let me talk they talk over you I don't know about other people but do not have $700 to throw away the only reason I went to their store is because Big Lots next door can't deliver for 4 to 6 weeks any suggestions on how I can get my money back so I can purchase a real mattress and Box spring? P.S they have yet to deliver the bed frame I purchased the bed on 10/6
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October 2021 by Lovejot Singh
SCAMThey will deliver you old display furniture when you make a new purchase and not tell you they are giving you display item.I placed an order for a new set of beige sofa+ loveseat + coffee table, on 10/3/21. They promised delivery at 6-8PM 10/13.I went to store on 10/13 at 4PM to take a last minute look of the sofa we purchased, and to my surprise the sofa and table were gone!The store employee FRANKIE even accidently admitted they were going to deliver me the display items despite me purchasing new ones.THEY STOLE MY $100 deposit, and threatened me with fees after I refused delivery. They are liars, cheats, and scammers. STAY AWAY
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October 2021 by Lovejoy Z
We went looking for a new coffee table and sofa, they guy helping us was Frankie. He sold us a new sofa, loveseat, and table but little did I know he was a liar selling us used goods as new. They do illegal business by breaking the law 16 CFR § 20.1 - Deception.
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October 2021 by Seema k
This is the worst furniture store in the bay area. They are lying scammers who sell you cheap old stuff.They will charge you full price and then try to deliver old display furniture while lying to you about it. DO NOT GO HERE IF IT IS THE LAST THING YOU DO
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October 2021 by Diljot Singh
SAVE YOUR MONEY!They sell you brand new furniture on paper, but deliver the old display one. Lie and deceive consumers. Also Frankie is super rude and will lie to your face
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October 2021 by Harold Verma
They scammed my family by selling them a new sofa but the one they try to deliver is an old one from the display. They never tell you they will deliver you old furniture while charging you full price for new one.
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October 2021 by Pamma Niku
Bad customer service. Frankie, I spoke to had a very attitude and gets mad if you ask a question about anything. It’s like they want you to come and make a sale quickly and leave. Also they lie and deceive you. NOT TRUSTWORTHY.
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October 2021 by Lovejot Singh S.
They are not honest. Only care about money . Frankie is a lying scammer sales rep
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October 2021 by Lovejot S.
LIE AND DECEIVE They will deliver you old display furniture when you make a new purchase and not tell you they are giving you display item. I placed an order for a new set of beige sofa+ loveseat + coffee table, on 10/3/21. They promised delivery at 6-8PM 10/13. I went to store on 10/13 at 4PM to take a last minute look of the sofa we purchased, and to my surprise the sofa and table were gone! The store employee FRANKIE even accidently admitted they were going to deliver me the display items despite me purchasing new ones. THEY STOLE MY $100 deposit, and threatened me with fees after I refused delivery. They are liars, cheats, and scammers. STAY AWAY
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October 2021 by Seema K.
Very bad experience this week, they did not return our deposit $100 just because we do not want to deliver display furniture But we order new .i never wants to go to this store again.
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May 2021 by Josh Howard
Horrible experience. Owner treated me like a criminal, followed us all over the storage and told me to F’off when I asked to be left alone
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May 2021 by Josh H.
Horrible experience. Employee followed us around like criminals. My partner who is interracial felt externally uncomfortable. When we requested to stop being followed the employee said no. Furthermore when we expressed our concerns about following us he told us we could F' Off. Never shop here, I am extremely successful and have no reason to steal. Clearly they hate hay people, and Asians. They place should be investigated and shut down.
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April 2021 by Kalgi Patel
The attending person is very rude. Will never visit this place again
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March 2021 by Sophia A.
DONT EVER BUY FROM HERE OR PUT MONEY DOWN THEY WILL STEAL FROM YOU. I went in with my husband and sister a year and some months ago and a lady and a man was helping me and the lady who was helping me wrote down my information and said put $100 down before you buy and I'll lock the price for you. So I gave her the $100 and I specifically asked her if I change my mind can i get it back she said no, store credit only. I decided to give them the $100 because I was sure I was going to come back and need something just in case I changed my mind about the bed I wanted to buy. I come back today with my sister and he RUDLEY kept arguing with me saying that I needed that same receipt to get the store credit. I said the god honest truth and told him that I don't remember if she gave me a receipt but I called in and asked if they can look me up and they said YES. This rude rude arrogant man kept arguing saying no! You don't have money! So I left and told my sister who was waiting outside (the same sister who was with me when I gave the lady $100) and she went to try to say like hey I was with her and you guy took her $100 HE WALKED AWAY FROM HER AND SAID NO SHE DOESNT HAVE $100 and I'm not calling the lady. He then proceeded to brush her off and walk away from her. Do yourself a favor and go to other stores. They are overpriced anyways and they are extremely filthy inside. Never mind the fact that they stole $100 from me, but the fact that he had the audacity to tell us that we were lying. WATCH OUT FOR THIS PLACE!!!!!
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March 2021 by Daniel N.
I'm very happy with my mattress purchase after going to 3 other furniture stores. The mattresses are high quality and affordable
