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March 2024 by Anju
My husband went to FedEx in Milpitas to get the Power of Attorney printed on a custom size Indian stamp paper. Employee Rahsaan was very patient, and took his time in printing Power of Attorney content on the special paper. He needed very little help after a basic explanation. It's rare to find people who take the time to help a customer. Thank you Rahsaan! I have dropped off packages before. Service is always prompt!! Thank you FedEx.
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February 2024 by Kumar Venkatesh
Made me wait 1 hour for a passport picture
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December 2023 by John Wagons
Brought 8 boxes to there yesterday at 4:00pm, the staff over there told me they won’t take them , he said they are too big. I insisted and the manager came out, the woman said It is too much for them. It is actually standard size, I have not pay big size fee to Fedex, how she said it is big boxes. I asked her to put a sign to state not accepting 8 or more boxes to drop off, she said no. I have called customer service to complaint the store and asked him is there any policy for refusing packages? Later I brought to another fedex store to take them.
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October 2023 by Aniket Ranade
MOST IDIOTIC Fedex office of all. The agents are extremely nosey and they LITERALLY want to rip open every box to see what is inside which you have spent a lot of effort carefully packaging.This should 1st of all not be allowed otherwise Fedex should offer free boxes and free packaging for all customers if their agents are told to be inquisitive and nosey.
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October 2023 by Chetan Shah
They are not allowing passport photo get printed on their machine. Don't waste your time and go find other option . They are worst and store manager is so rude and doesn't have enough knowledge
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August 2023 by Mahesh Masale
Giving 5 star for the ease of printandgo. It took me 2 mins and less than a $ to print documents here. Didn't had a good experience at other store(ups).
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June 2023 by Ajoy Matoza
Thank you very much great service from Nicholas; Daniel & Rahsaan as always.??❣️Transactions almost always perfect fast accurate and very friendly.
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May 2023 by Tejabhishek Sreepada
I have visited this store thrice(out of which one was yesterday) to ship my documents and return a few things. It has been a wonderful experience every single time. Everyone here in this store is very friendly, enthusiastic, happy and very informative!While other stores don't care how your package is sealed, these people made sure package is properly sealed and verified it twice. I was mailing few documents yesterday and one of the associates suggested me how to put my passport in a best way so that the consular notices it and doesn't send it back. And, he also reminded/asked me if i have to write something on top of the envelope(unrelated to any kind of shipping stuff - very specific to the consular) which i should have, but totally forgot! That shows how they notice these small details and take great care they take of customers!Would recommend this store to anyone.
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May 2023 by Anton Deepak
I called the store first and Rahsaan was very helpful, so I decided to go to the store and get the prints. Rahsaan was very patient and was the only member at the store at that point of time. He was very organized and managed multiple customers at the same time well. He spent a lot of time to get my prints right. He guided me well to make a decision on printing details from my mother's day card like gloss vs matte finish, size of the print,etc.
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May 2023 by L
there are some staff very helpful, some are not. they will always reject my package with different reasons and they tell me it gonna to take $15, $18 or more for them to re-pack my package....the ridiculous reasons they give me are:they don't accept bulge package.they don't accept package with those hazard sign even i reused the box and forget to peel the sign. the inside items are not hazard at allthey don't accept box inside the bag, so if you have box inside the bag, they want you to pack with the carton box, not wrap inside the shipping bag.All those 'rules' are probably made by one or two specific staffs so it gives me a hard time for a while.Anyway, I am so happy they have the FedEx ground drop-off box inside the store so this solves everything.
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April 2023 by Aditya Nahar
The staff here is very helpful and get your package going. Have busted this store a couple of times and it’s always busy. Some times the wait time could be that extra 5 minutes. The store is well organized and they have printers for printing and all the necessary requirements for packaging and shipping.
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April 2023 by M G
Only overnight courier service is good.2 day shipping does not work. All my Target orders are always delayed , they take more than 10 days to get to my door. If they don’t come in 10 days , trust me you will listen to them saying , they are lost.Most of my return parcels for refund through fedex are also lost. The saddest part is they charge $4 for packing the return parcel for size of a small novel book.. so , technically I lose the product price and the packing charges .Not recommended at all , unless there is no choice like Target online orders.
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April 2023 by Hai Trinh
Phenomenal service and Christine managed to get me through a huge International order very fast. Absolutely amazing service and will come back here again and I can only sing the highest of praises for Christine.
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April 2023 by BO L.
Worst service worst employee. Never come back again. Don't come to this store. They are useless and don't help you.
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April 2023 by Linh T.
I came here to pick up my online order, printed poster . Jackie was very nice, she to help me out and make sure I am happy with my order.
