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March 2024 by samim sarwar
Overpriced.
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March 2024 by Laura Kiss
Miniso is such a cute little store! I love the layout and all the different products they have to offer. It's nicely displayed so that it's easy to shop and offers a bunch of different things to choose from. I definitely want to bring my kiddos to see it!
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March 2024 by G T
THE WORST ASIAN LADY CASHIER. Refused to do her job. Ignored everything that needs to be done and tried to close the shop 30 mins early. The worst service ever with her RBF. Her name tag on purpose says miniso instead of her name, smart move.
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January 2024 by Dongthao Hoang
BAD SERVICE EVER!!!I got the worst experience ever this morning at this store. I couldn't find price tags for stuffs that I would like to buy and couldn't find any associates around. Finally I found one, I asked if he worked here and he was like yeah.... Then carried on with what he was doing without offer help. I had to use the Self Check out to check the prices. What kind of attitude and services are offered at this supposing kid-friendly store!When I paid at Check out and didn't get my receipt, I asked the cashier who was right next to the Self Check-out station for help with the receipt. While waiting for him to print it, he asked me what I had bought. I raised my bag and asked him casually "oh, you didn't see when I checked out". He then said I was rude. I told him that I was just asking a question to clarify. He then waived his hand at me like "get out". I asked to talk to his manager and then he said he was the manager. I told him he was rude to me and he said he was giving me the attitude that I did him. What on earth with this guy? If he couldn't take a simple question for clarification, he shouldn't work at a retail at all.
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December 2023 by Rocio Hernandez
This store has always been one of my children's favorites and also mine, unfortunately last Saturday we had a bad experience, I went to look for a gift with my mother and this person that I show in the photo who did not want to give me his name treated my mother in an unacceptable way, my mother took a sample perfume and went to show it to me, she had it in her hand and he came and took it from her hand without even saying anything to her, I asked him why he had done that and he He said that everything was fine, I told him that what he had done was not fine and he responded, “it's okay ma'am, nothing's wrong, I just wanted to make sure that she didn't forget to put it back” I feel very indignant because my mother felt very Embarrassed because there were other people and she thinks he thought she was going to steal it. I work in a store and I have always worked with Customer Service and they would never allow us to treat any person the way I treated my mother. I decided to leave so I could tell my mother that I would buy a gift card for the present. When I was leaving I decided to ask him for a number to file a complaint and he told me that he didn't have one and that if I wanted it to be on the MINISO web side, I told him if he could give me his name and he told me that he was not obliged to give it to me I left very indignant, feeling so helpless because I couldn't do anything so that my mother wouldn't feel guilty for anything she did. I hope that this message can be seen by the right person, so that they can take action on these types of situations. Clients are the ones who pay our salary and deserve to be treated with respect and if you are not happy and willing to do it that way, look for another job because you are in the wrong place.By the way the location isMINISOGreat Mall, Milpitas and we were there a few minutes before 2:00 pm.The saddest thing is that our own race is the one that treats us like this.
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October 2023 by ajit rathi
Feel so Happy going in
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September 2023 by Shawn Ma
meh.. maybe due to my age. I don't find it interesting..
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August 2023 by Althea Elaine Jaug
This Miniso location is pretty big and has a pretty decent selection of merch. The store is relatively clean and the staff are pretty nice.
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August 2023 by Christopher Lee
Very unpleasant experience with the “manager”, Martin. He showed incredibly poor attitude right off the bat and was outright rude. There was zero regard for basic customer service. He refused to honor the labeled price of $14.99 for the Gundam model shown in the photo and blamed it on customers. Clear violation of California's Business and Professions Code § 12024.2 which states that the correct price of any item is the lowest posted, quoted, or advertised price for which the buyer qualifies (club, coupon, minimum amount purchases, etc.). The store is responsible for removing expired shelf tags and sales signs.
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July 2023 by Katarina Myui
Super cute and affordable items ^-^ Very friendly staff there! Helped me out finding a birthday gift for my little nephew and they recommended me toys that would be good for him! Would come again the next time i'm in the area!
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July 2023 by Tek Chand Gupta
Best city. Good whether and most disciplined and well behaving citizens. Cordial atmosphere and lots of well maintained lakes
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May 2023 by Rana Qasass
Very nice store with Avery nice toys and kitchen stuff. It is good for last minute gifts but you can find the same items with 1/2 or 1/3 of the price
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May 2023 by J S
Cute merchandise just be forewarned their system is not integrated so if you buy something at a mini so you can return it at t he Milpitas great mall location
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March 2023 by Denise T.
THEY SELL SANRIO STUFF HERE NOW!!! i got 3 things one came with a charger instead of replacing it with batteries which makes it easier! (kuromi night light), and a my melody blind box and bag
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March 2023 by Vee H
Super cute things at a decent price, but customer service was not very good. Also charge you for bag after your purchase. They do not let you know that you'll be charged for a bag.