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August 2023 by Tommy Tran
Friendly staffs and they have a vast selection of watches for different price range. 5 stars!
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March 2023 by Thu Nguyen
I bought a couple of watches from here and needed a battery replacement for one of them. I walked in and they were no help because I didn’t have the receipt with me (I bought the watch 9 months ago). Compared to the price of a watch, it’s hard to under why they think I would try to cheat them out of a battery ?. Would not be back for sure.
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November 2022 by jonathan hirst
I needed my watch battery changed, as expected from reading other reviews, they were no help. I went to the Livermore store, the team there is great and they fixed me right up
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October 2022 by Noel F.
I bought a Movado watch back in May 2019 in Southern California, I went back to the store to get it adjusted but after 10 minutes the person came back saying he couldn't adjust it. was disappointed, put it in my closet and it got forgotten. I moved to the Bay Area and went to the store at the Great Mall and WOW! What a difference, The store manager Shan was able to do it in within minutes. His team was very energetic, a great store and I will definitely come back for my next watch.
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January 2022 by Kia F.
Give Credit where credit is DUE-----Martha, Thank you for making this ordinary person feel like a VIP. Im definitely coming back and I really appreciate your help :)
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November 2021 by Andrew Bell
You can keep your Rolex, Invictus or other gaudy, loud, overrated watches. For me, it is all about Movado. Quality, simple looking watch, but they are crafted well, stylish and can get one for any occasion.The store has a friendly, professional staff and sell great products. Go grab you one.
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June 2021 by Pinky Thakkar
Great Service!! Love the Indian lady who was new but was very helpful!! Going back for another one soon!!
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April 2020 by Briana James
Recently went in to see if they sold watch accessories. We asked a young sales associate and she told us to go to the headquarters in San Francisco. She obviously treated us differently due to how we looked. Then we overheard the other associates gossiping about how they only serve Spanish and Chinese people. They do racial profiling and it is ridiculous. They all seem depressed and anxious. AVOID this location! There are other Movado stores with better selections, better staff and better service!
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April 2020 by Nawazpasha Chandpasha
Terrible! Avoid at any cost. Drive to Livermore outlet. I had one watch bought from there and thought I will give a shot at the Milipitas one. If I buy a 100$ item at any place, I have seen people giving very good box to carry out. 1. The store person literally just ignored and handed off some cheap pouch and said we charge for boxes( my watch price was above 500$).2. I had few questions about the receipt and gave a call to inquire, the receipt had promotional item price and then the new price. I asked him about and he explained something nonsense which I have no idea what he was trying to say. My mistake I saw the bill after coming home. Don’t simply walk away out of store there sales are final, so double check everything before you leave. 3. He rudely said come to store if you have any questions. 4. There prices are weird, the same watches are available for cheaper if check online. I don’t know how true the other prices are but I felt like Movado Stores mislead me.
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April 2020 by Aakansha Lund
Been to this store 4 times to check Olivia Burton watches. Each time no one has come to help or assist, once even though I asked for assistance. Eventually ended up buying online.If there were tutorials on how not to be sales people, this store would win!
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April 2020 by Jesse J
While in the mall I came across a new store that just opened went in to check it out. The workers were just standing around and did not acknowledge me I am a fan of Movado watches but will never buy here based on my first experience. They will racially profile you when another guest came in they went up greeted them and offered to show them different watches and styles. I would give -1 Stars if I could. I will take my business else where I'd suggest you do the same. Macy's has a great collection of Movado!
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April 2020 by Brendan Byrne
Great service. Alex was able to fix my watch band in minutes!
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April 2020 by Kiran Gilvaz
Horrible service! Had to wait for 30mts for someone to help me
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April 2020 by Roger Valle
Good deals on rare limited edition Parlee that's retail for $8500 discounted to $2125!!!
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April 2020 by Dalton James Cryztoff
Excellent service and good prices.
