Planet Fitness strives to give everyone "Big Fitness Energy," a feeling of positivity and motivation after a workout. With over 2,400 locations and a mobile app, customers can find many ways to exercise. The newer, spacious location in the Bay Area stands out for its clean equipment and friendly staff. Shout out to Sydney at the front desk for her prompt, upbeat service and help with membership changes. The facility is open 24 hours, offering all the equipment needed, including calisthenics machines, which many reviewers appreciate. Some have noted the presence of people filming TikTok videos during workouts as distracting. There have also been concerns about unexpected charges after canceling memberships, so clear communication about fees is important. While the layout is generally spacious, some feel there should be a stretching area with mirrors. Recently, a customer reported feeling uncomfortable after witnessing an unsettling incident in the shower area, and expressed disappointment with staff response. Overall, this location is considered one of the better ones in the area, with positive comments about the helpful staff and the variety of workout options available.
Such an amazing staff , very friendly but why isn’t the number working?? I’ve called in front of the staff just to ask when the Celcius would be ordered. It’s been a week .
May 2026
This club is very clean. The location is great. I can get errands done after my workout. The manager Josh and staff were very helpful.
May 2026
Awesome facility, good price, nothing to complain about here
