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March 2024 by Eat It
Cashier refusing to ring up customers as she was busy, flirting with someone off to the side and then let the guy cut in front of all customers and she still refused to ring other
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March 2024 by Goli J
Just ordered food for the first time . blackened chicken sandwich . i waited forever and then asked to get my money back . wasted my time .
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February 2024 by Ygritte Tarly
I like this Popeyes Louisiana Kitchen. It's a good food store with a wide variety of stuff. They have a large selection of prepared foods, and they also have a deli counter. If you are looking for a quick meal, they have hot food available.
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February 2024 by Gustavo Balanza
They served me a piece of chicken that was rotten. I had to go vomit to the restroom. But don’t worry, they gave me a 3 dollar refund for that piece of rotten food. That makes up for everything.
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January 2024 by Timothy Shih
I love it.
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December 2023 by Abril Som
Worst costumer service!The cashier (a young woman) was rude when I was ordering, I asked if she can repeat what she told to me (cuz' she spoke in a low voice, considering the noise in a mall) she just rolled her eyes and proceeded to gave me my receipt and didn't say anything.Apparently in the receipt there's not appear the cashier's name just a merchant ID. ?♀️HR needs to hire best managers or staff.
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December 2023 by Stephanie
At the location in the Great mall I sent my 12-year-old to get their own food while I waited for my own next door. I watched as the staff was totally rude to my quiet and shy kiddo and then continued to watch as they took care of all the orders except my son’s until none were left. Finally I went up there myself after 20 minutes of waiting only to find out that the cashier had been rude never gave them the slip for the order. When I looked at the receipt they gave my son, they had given him a torn off portion of the bottom with any mention of customer service numbers, order numbers, or the cashier who rang him up removed (presumably to avoid complaints directed at their terrible service). That’s not going to stop me from complaining when you treat people poorly (store numbers are public). Super disappointed that they’re hiring such trashy people. If you hate kids or you hate your life and you let that impact how you treat others, maybe don’t work in the service industry.
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October 2023 by fastjacksonmin
Popeyes chicken was my favorite. But over the years I found it highly depends on location. At some locations, I will almost get very good result every time. But for some places, 9 out of 10 times it was not good. This place is the first time I go, and I have to give it a 2 star for overcooked chicken wings. I think the KFC nearby is doing a much better job at the same price level.
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September 2023 by Snow L.
Fired chicken always good.
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September 2023 by Jennifer B.
Workers were rude to us when we came in to order food. We ordered a mash potato with no gravy as a part of our order, and the worker rang it in wrong despite us saying it twice and him confirming it. When we told the female employees bagging the food, the older lady snatched the receipt, looked us up and down and said, "then why does it say gravy on here? You ordered it wrong." I don't care that much about gravy but Jesus. We said "no we didn't but okay" and she rolled her eyes and one of the male cooks in the back literally slid the correct potatoes across and she slammed it down onto the counter and asked if we were happy now.Just rude. It was pretty busy to be fair, but we're former servers and I know we were nice and smiled when we asked. Just bad attitude and the food took over 15 min to even come out and it was wrong with the side. Oh well. It's Popeye's at the mall not a Michelin star restaurant lmao.
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September 2023 by Henry Martin
Super slow service “I think they had a ton of app orders” otherwise the service was good.I ordered the spice chicken sammi and their seasoned fries with a small coke.The friend spicy chicken was huge and delicious,”spice level about a 3 , ten being reaper chilies” the buns are toasted and have a buttery taste. “unfortunately for me about an hour later I was tasting my meal again I think the oil was a little old “not sure”. The fries are darn good and honestly worth ordering just by themselves, they also give out large quantities of them.
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September 2023 by Henry M.
Super slow service "I think they had a ton of app orders" otherwise the service was good.I ordered the spice chicken sammi and their seasoned fries with a small coke. The friend spicy chicken was huge and delicious,"spice level about a 3 , ten being reaper chilies" the buns are toasted and have a buttery taste. "unfortunately for me about an hour later I was tasting magain I think the oil was a little old "not sure". The fries are darn good and honestly worth ordering just by themselves, they also give out large quantities of them.
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August 2023 by DrD3m3nt0
Half of the listed menu is not available. The chicken sandwiches were average. It appears that biscuits are dry, brittle and chewy.The service is downright awful and the cashier could not care less.
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August 2023 by Luis Gerardo Pérez Murillo
Really bad service on orders for DoorDash I’ve been there and never had an issue with the food, now when I ordered food they literally sent me trash burned fries with the sauces thrown in the same bag making contact with the food and God knows if those sauces aren’t intoxicated, I would honestly fill a report with the department of heal to see if at least they can go back in the right direction again.
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August 2023 by Xinling Yu
WORST CUSTOM SERVICE EVER. Please avoid Popeyes great mall if you want to order online. I ordered on Grubhub and came to pick up my food, they told me they did not have my order even I showed them my order page and order number and they told me they never had order number like the one shown on Grubhub. They kept telling me I was wrong about my order and they even accused me trying to pick up other people's order. I asked to see the manger and the manger finally found my order. However, the manger was extremely rude, she threw the food to me and said nothing, not even one sorry. She acted like I was the insane customer while I was just trying to get my food. I was not sure why I got treated this way. Are they rude to everyone or just to Asians?