Public Storage in Milpitas offers storage units of various sizes, including parking for RVs. The properties are noted as being very clean. Reserving a space to fit your needs is free, with no commitment required. Customers can choose the online eRental option to skip the counter and go straight to the storage unit. The business also offers personal attention, with the front desk and customer service frequently described as excellent, friendly, efficient, and outstanding. Staff are commended for taking time to help, showing multiple units, and going beyond to assist with moves, making the experience efficient and hassle-free. However, several reviews criticize the general business model as predatory. Customers report that monthly rates for a unit can increase significantly over time, from approximately $100 to over $300 within two years, making long-term storage very expensive. The historical concept of affordable long-term Public Storage is described as broken. The advice given is to ask about price increases and do the math, suggesting that for most people, giving possessions away may be better than long-term storage.
Always great help from Stephanie to go above and beyond with showing me parking spaces and calling me when she had one available-! After almost a year I came back due to her exceptional customer service !
June 2026
Thank you Stephanie for all your help. She manages a really big property and was willing to show me spaces to make sure i found the perfect storage . I recommend both locations.
May 2026
Front office experience is good Good facility with roads connected