SEPHORA provides a welcoming and friendly environment for customers. Many appreciate the laid-back atmosphere, allowing them to browse without feeling pressured by staff. The makeup services are highly praised, with friendly staff providing exactly what customers want. While some employees may appear less engaged, the overall experience remains positive, especially with attentive cashiers. For those seeking a quieter shopping experience, the Sephora inside Kohl's is a great alternative, often featuring sales on beauty products. However, customers have noted that the smaller Sephora inside Kohl's at Great Mall can be disappointing, with fewer products and less helpful staff. In contrast, the main Sephora store offers a wide selection and attentive service, with staff like Donna guiding customers through their essentials and ensuring a satisfying shopping experience. Overall, SEPHORA is recognized for its pleasant service and convenient locations.
All the employees here are extremely helpful and willing to answer any questions. One of the workers, Frankie, was very nice and helped us not only find the right shade of concealer, but also searched for any perfumes we were curious about!
September 2025
Great staff, decent range, clean, right infront of entrance
September 2025
A wonderful place to explore beauty products. Kimmy guided us in finding the right one. Even during their busy hours, the staff took the time to help us, showing great kindness and generosity.
