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April 2024 by Jose Cuevas
One star because I ordered something simple but end up paying for a lot of ice in large drink a refresher drink should have been nothing but ice drink seriously gouging the consumer so in reality you’re paying more for the ice instead of the drink literally 2 cups of ice and I could only hear them questioning if it’s to much ice seriously business owners these days what a waste this what happens when you support local businessesGo support those mom and pop donut shop better way fresh and better serviceDunkin’ gets there donuts delivered not fresh but freshly delivered ?
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April 2024 by Rayven
I have NEVER seen a more unprofessional management in my LIFE. The way the manager in this store speaks to the employees baffles me, I'm surprised HR hasn't been flooded with mistreatment complaints. The coffee was good, but it was probably filled with the tears of those poor workers.
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April 2024 by Mary ann Fabricante
i bought half dozen of donuts yesterday and to my surprise it was not freshly baked . it was old donuts ...very frustrating !!!
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February 2024 by Robert Lewis
Don't come to this location. I'm almost 100% certain they use frozen donuts. Which in my opinion a false advertising.
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February 2024 by Halo Mcdonald
Leaving dunkin donuts on Sepulveda apparently they don't have change for $100 off to Starbucks they always have change Is this not America????
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February 2024 by Ana Alegria
The product seemed old, 7 different flavors but none seemed fresh.
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February 2024 by Fany O
I went this morning to ask for small cup of water and the manager Sandra was very unpleasant, with bad attitude towards the employees also . She got upset because one of the employee intended to give a small cup a water . She ask me to pay $1 I said work next door we have many your employees as a patients also we many time give them free toothbrush also all my doctors and staff buy coffee everyday and my patients . She ask me again for $1 and took my cup of water away. This so terrible for the business not because the $1 bur for sure her bad attitude. I can tell she hate her job because she look miserable.How someone like her run a coffee shop ?I will reach corporate. She is ruining the business and the employees look all nervous working with that lady .
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January 2024 by Yessenia R.
I really like this place, all the employees had a great costumer service, and the manager too! Thank you for selling the best coffee ever!
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January 2024 by Gabby H.
Came to pick up a mobile order. Who ever played Bring Me the Horizon this morning. Thank you!
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January 2024 by Cindy Fowler
This place sucks we have been ordering from them the last three or four times they messed up the order. They don’t know what they’re doing. They give us the wrong stuff or nothing at all.. do you people know how to read? We order thru Uber eats and then when we called them to tell him that they pretty much cheated us out of the food we order, they act like they don’t know what we’re talking about and they’re actually stealing taking peoples money and not giving them the right product , hire people that know what they’re doing . That can read and follow directions .. do shop here bad business .. crooks
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January 2024 by Vanessa C.
DON'T GO HERE!!! If I could give zero stars, I would. I had a disappointing experience last week but I was running late for work and this location is a block away so I took a chance. BIG mistake. The coffee was terrible AGAIN. I ordered a breakfast sandwich and when I arrived, the employee told me that she was just waiting on it. Almost 10 minutes passed, everyone else's food came out and I was still standing there. When I asked where my sandwich was, she checked and told me they were out of croissants. I asked her: why didn't you tell me this when I arrived? She claimed to not know. I asked for a refund and another employee told me that I would have to go through the app. The service is terrible and the food is bad. Avoid this place at all costs.
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January 2024 by Wilson Jimenez
Diana is a rude person . She shouldn’t be
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January 2024 by Jenny O.
Lord have mercy! The day my coffee is good my food is undercooked and cold, the day my food is good the coffee taste horrible!!!! What is the situation with under cooked food? Can we leave it in the toaster for the time it's supposed to be in? This location has gotten worse since new girl has been hired please pay attention to peoples orders, we are just trying to get through our long hours at work and this is the only thing that's cheering me up in the morning
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December 2023 by Richi M.
I saw an employee sweeping the floor and cleaning off tables. The cashier was very polite and made eye contact. I ordered a chocolate donut and an old fashion and both were delicious. I also ordered a iced peppermint latte and it came out fantastic. 5/5 stars 12/23/23 Bonus tip: if parking lot is full "park in the back of the store on the side street".
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December 2023 by Jessica W.
Restroom had not been clean so that tells you enough bathroom has feces on the floor you go here you're not aware of environmental safety