Dunn-Edwards Paints in Mission Hills is highly praised for its exceptional customer service and knowledgeable staff. Customers have highlighted the warm welcome they received, particularly from an employee named Blake, who is noted for his patience and professionalism. His ability to assist customers, even those who feel unsure about their choices, makes the shopping experience enjoyable. Additionally, the staff’s skill in matching colors and stains has been described as impressive. However, some reviews mention a significant drawback: the lack of air conditioning at this location, which can make the store uncomfortable during hot summer months. Despite this, the store manager, James Spencer, is recognized as a dedicated leader who maintains a positive atmosphere and ensures efficient service. As a long-time customer and painting contractor, one reviewer emphasizes James's commitment to the brand and his capability to get things done. Overall, Dunn-Edwards Paints is seen as a reliable choice for paint needs, thanks to its dedicated staff and quality service.
The professionalism of the staff was outstanding their ability to match colors and stains was incredible I propose a Nobel prize in citizenship
August 2024
Customer service from employees is great! However there is no AC at this location and it is blazing hot inside during summer. It sucks to see the employees literally sweating during their shift and working so hard. Can’t believe it’s 2024 and the company doesn’t have AC in their facility, come on.
January 2024
Well, very good service and they have everything we need to buy for work
