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March 2024 by Cristina O.
I'm new to nuvision & love the customer service. Cesar Munoz has helped me tremendously! He was able to assist me with a loan and opening my account. The manager Veronica Cruz was also very helpful
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December 2023 by Alma Ramirez
The worst finance company to ever deal with from the start! They always gave me issues every month. Charging extra fees and having to calm them to fix every month! Iv had them for 3years and they are the worst! Still have problems with them almost every month.
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November 2023 by Teresa Estrada
Love this
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March 2023 by Paul Casanova
This credit union is very unprofessional. I was dealing with them for four weeks back and forth to get paperwork done for a car loan that could have easily been taken care of in a few days. The communication between Dilmar Munoz and his clients is terrible. Often times I would call during business hours to get an update on the progress and my calls would not be answered, yet when I called using a different phone he would answer on the first ring. They also do not return emails or have any sense of urgency to take care of their clients. And to finish it all off they have still not reached out to me updating me on the current status of the paperwork. I am very disappointed in this business and I highly recommend you avoid dealing with them as well.
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March 2023 by Casanova Beats
This credit union is very unprofessional. I was dealing with them for four weeks back and forth to get paperwork done for a car loan that could have easily been taken care of in a few days. The communication between Dilmar Munoz and his clients is terrible. Often times I would call during business hours to get an update on the progress and my calls would not be answered, yet when I called using a different phone he would answer on the first ring. They also do not return emails or have any sense of urgency to take care of their clients. And to finish it all off they have still not reached out to me updating me on the current status of the paperwork. I am very disappointed in this business and I highly recommend you avoid dealing with them as well.
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March 2023 by Michael R.
They made me wait 15 minutes cause the teller was on a personal call..she made it obvious..I was the only one in line.she did say sorry 2 times.if it was a business call I would of accepted that but a personal call.do it on your break ms teller number 187565
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March 2023 by Jamie P.
so bad. getting anything done at this bank is like pulling teeth.
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September 2022 by Ubi G.
Ruth, Veronica, Glenda & team are a super friendly & helpful. They make a great team. By far my favorite for banking & koan needs.
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August 2022 by Dan C.
Ms Ruth Lucio helped me secure my loan and I am grateful for her persistence in communication. I was pleased at the simplicity of the process and the speed of it. As a 10 year credit union member, I got a 8% rate when all other options were three or more times that rate. I highly recommend them. Ask for Ms Ruth Lucio if you need a loan!
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April 2021 by Stephanie S.
In the past month, I scoured the internet for the best credit unions. I've inquired about auto loans & HELOC's with Premier America, GainFCU, SAG, Logix, Kinetca, LAFCU, and more. NOBODY was as helpful, resourceful, and direct as Nuvision credit union. Special shoutout to the branch manager, Ruth Lucio, she will communicate through every step of the process. Also, I have to mention Glenda G, who is a great lending specialist who relayed all the answers I needed. I have to stress the importance of being direct with a potential client *before* they run their credit and waste their time. Nuvision respects your time and will give you a straight "yes" or "no." This credit union deserves all the attention. Its a newer branch and if they're not able to match to the lowest possible rate, they will be honest and not waste your time. They respond immediately and I'm so happy I did business with them!
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October 2020 by Andy G.
Been banking for a long time here like it because of the short time to change a checkhardly anyone is here and the ladys are nice and polite
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April 2020 by alberto mena
(Translated by Google) Super good attention very helpful and friendly people look for how to always help you a superior credit union the clean and beautiful facility but stressed the human value very very excellent(Original)Súper buena atención gente muy servicial y amable buscan cómo ayudarte siempre una credit unión superior la instalación limpia y bonita pero recalcó el valor humano muy pero muy excelente
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February 2020 by Yvonne G.
This is the 1st time I come to this bank and I was treated with the best service ever. Was aproved within minutes for a personal loan. Eric made it a very smooth process along with Veronica. They go above and beyond expectations. I will be returning in a few months hopefully to get a mortgage loan with them. Thanks again for the best service my husband and I are really happy! Their rates are far better than any other bank I have seen. Thanks again Eric and Veronica!
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May 2019 by Brian C.
Been a member with this credit union for years. Long before it merged with Nuvision. It was formerly American Federal Credit Union. Though the customer service was already quite good, the new merger has been awesome. The customer service has gotten even better, the services offered online rival any major bank, and though they don't have any proprietary ATM's, they contract out so if you can find a 711, which are open 24 hours, you have a fee free ATM at your disposal. The huge difference between this credit union and any major bank is that they appreciate your business and they know you personally. When I either call or walk into the branch, they know me by name and greet me as if though I were a close friend rather than a customer. I recently had my vehicle refinanced with Nuvision and the entire process was seamless and smooth sailings. Eric Peters was more than helpful and extremely friendly and diligent. It's the personal touch that really makes the difference to me and aids me in feeling confident with my choice in Banking with Nuvision. I highly recommend Eric and Nuvision for any of your banking needs.
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March 2019 by Peter V.
Ruthie Lucio was instrumental in assisting me to open a cd. Her knowledge of rates and promotions were invaluable. Provided all forms online and totally expedited this process. Great job!
