-
January 2024 by Paul Bracey
Made an appointment 3 days prior for 10:45. Was told when I got there the car would be done and ready by 12:00. It’s 11:54 and the car is still sitting where I parked it at 10:20 and has not even been looked at. All I needed was a rotation. I have bought 10 sets of tires with this company for myself and kids cars. Never had an issue of making an appointment and having to wait for what I’m anticipating is gonna be at least 2-3 hours. What’s the point in making an appointment at this branch ????
-
January 2024 by Nasim Murray
Great service. Excellent text system to let you know when car is ready. Staff is knowledgeable and friendly. I saw them make several recommendations to customers today without any aggressive or shaming sales tactics. Costco is great for many things but they cannot compete with the ease of doing business here. When you need replacement tires they can get them very fast here.
-
January 2024 by E JR
Ivan was so helpful and kind! I had a low tire and he checked the air in all my tires. Everything was very fast service. I'm so grateful for the incredible customer service. America's Tire is the best. Thank you, Ivan!
-
January 2024 by Rossana Kissell
Highly impressed by the customer service I recently received at American tire. Was driving down the road and heard a big pop. Took my car to American tire and they patched my tire and didn’t charge me a thing! It’s a company standard. They charge for repairs. They definitely gained my business for any future tires.
-
January 2024 by William Burness
I had a tire and rim that was damaged, bought a tire from them, I had a used rim they put the new tire on, in about 20 -25 minutes, plus they took the old damaged tire and rim also,I thought that was great didn't have to dispose it myself. Thank you guys for your service. I recommend them to my friends . Plus quick service ??
-
January 2024 by Danny Briggs
Dominic and Eddie helped us with new tires for our RV. The communication was great with texting system and phone calls. We will definitely go back when we need tires again
-
December 2023 by Stephen Makely
I am not one who typically writes reviews of any sort, but in this situation, I can't help myself. I know this is a serious accusation and thought long and hard as to whether I should post it or not, but I am 1000% positive this actually happened. I brought my car in for a SLOW leak flat tire - I personally filled it with air 3 times over a 3 day period of time until I had time to bring it in for repair. In other words, it was a VERY slow leak. After waiting for the technician (DAVID) to review his evaluation, he told me I had a cut in the sidewall of the tire and it was not repairable. After my personal inspection, I noticed a nail in the tread (this is repairable) and he said this is not where the leak was coming from. First and formost, I personally inspected the tire 3 times over 3 days and felt and heard the air coming from the nail in the tread, NOT the sidewall. Secondly, the hole in the sidewall was so large there's no way this tire could've held air for more than 10 minutes let alone 18-20 hours for each of the last 3 days. Again, I know this is a very serious accusation, but there's no doubt in my mind that David personally put a hole in the sidewall so they would have to sell me a new tire. I actually had to buy 2 tires so they matched. I welcome the GM to inspect the security cameras for this repair which happened on October 23rd between 9:45 - 10:30 AM. I'm sure he will see what actually happened. If he does not see anything suspicious, I would welcome a response so I can take down this post. If he does see what I believe he will see, I expect an apology.UPDATE - 11/2/2023: I heard back from someone at corporate who monitors their reviews and he asked me for more infomation so he could have a regional/division person look into this and get back to me. To date, not unusual - no one has reached out to let me know what they saw. Again, I'm happy to take down the post if they say they were not able to see anything unusual from the day this event happened, but either (1) they found unusual activity of David deliberately putting a hole in my tire so I would be forced to buy a new one or (2) they simply don't care. Hmmmmm?Update - November 19, 2023:To date, no one has reached out for me regarding this very serious situation. It’s interesting that someone asked for more details from me ( which I gave) but still no one has reached out. Based in this, it’s the simple deduction that they realized there was something “just not right” with the video of the employee purposely putting a hole in the sidewalk of my tire so I was forced to buy a new tire. If the senior leaders disagreed with this assessment I would have surely received an email or phone call…. Nothing. As I stated before - STAY AWAY! They are crooks and unethical. There’s no room in anyone’s life to deal with this type of unacceptable business practice.
-
November 2023 by Sean M.
Was heading out for a road trip and realized tires weren't up for the long haul. Called up Eddie and he saved the day. Great service, competitive prices, no hassles.They have won my business for life.
-
November 2023 by Kira N.
I am so thankful to the whole team here today. I was in an emergency situation with my trailer, and they were able to get me in immediately and out the door in 45 minutes to get back to work! You guys are awesome and will use you for all my tire needs in the future!
-
October 2023 by Billboard Express
Fantastic service at America's Tire! Not only are they experts at tires, but their FREE tire patch service for nails is an absolute lifesaver and game-changer. They're simply the best! Just make an appointment beforehand, and they'll have you back on the road safely in no time. A top-notch team delivering unparalleled service - always 5 stars!
-
October 2023 by Bill Caras
I have been getting my tires from this company for years. Great service from Juan and reasonable prices from the store as well. I highly recommend this chain store for your tire needs!
-
October 2023 by Paul Rydell
These guys repaired a tire on my Tesla for free. Air pressure was dropping and there was a big nail/screw in it. I made an appointment online and they fixed it for free. Wow!
-
October 2023 by Brian M.
No good. Got my model y tire rotation, appointment at 8 didn't even get serviced until 9And they scratched the rim.Every time I go here they scratch your rims.Pay a little more and go somewhere else
-
September 2023 by M P
Way above and beyond. I needed 2 tires desperately and a screw repaired on a 3rd tire... the service rep came to chat with me about the state of my other 2 tires and the age of my spare, had some great ideas to get my tires in the best shape possible and worked with me every step of the way. I'd return in a heartbeat, A+ service all around.
-
September 2023 by DeVante Pouges
Great service! Came in on a Monday with no appointment and they fit me into their busy schedule. Thanks again y’all!
