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October 2023 by Miya Yelp U.
This gas station is a total rip off. Not only is their gas overpriced everything in the store is too! Like twice the price. Plus 35 cents to use a debt card. Not going back here ever again!
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August 2023 by Marco Ponce
Over priced everything
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April 2023 by Marchelle G.
Was also a victim of contaminated gas purchased here on Easter Sunday. Please refer to other reviews left around this same time. **AVOID GETTING GAS HERE AT ALL COSTS ** I will no longer purchase gas from any Arco station because of this.
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April 2023 by Lon C.
4/17 Update on Contaminated Gas, we went to the gas station on the 15th to talk with the manager, (we got gas on 4/10) she said there were no issues, even I showed here the review here of bad gas, there were workers pumping gas from the storage tank out front (shown in pictures). She just kept ling. I will be following up to get my 1,080 in repairs paid for. Gas. Be careful coming here. , normally get my gas at this location and never had a problem in the past but got gas on Monday and drove just over a mile home and the. Car would not run or start, had to tow it to the dealership and confirm that the gas was contaminated. And there's no way that the car would run on it. , had to pay the dealer. To fix everything and flush the gas, not cheap We went to the gas station and talk to an older lady that denied even knowing that there was an issue and told us that everything was fine, I. Also see other reviews here of contaminated gas,. I showed it to her and she straight lied to our face .Be careful with dealing with this person as she will lie to your face and. Not do anything to help. There are people working out front of the gas station pumping gas out of one of the tanks. And there is a sign that says that their medium and high grade is out of service so obviously there is an issue
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April 2023 by Luiggi M.
*****^^UPDATE********** I have evidence that this gas station sold contaminated gas last week since approximately Easter Sunday. If you recently pumped gas here and experienced car issues that led to costly mechanic repairs, please message me on here and I can share the contamination report with you so you can take them to small claims or seek legal counsel if there were more severe damages. I'm getting down to the bottom of this. I see two reviews below mine with the exact same issue. My wife pumped 91 gas on 4/14 and had the same issue now we need to have $1,500 to have the contaminated gas extracted and clean out car pipes. This gas station needs to pay for this
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April 2023 by Garrett B.
Went to this station on 4/11/23 and filled up with 91unleaded. 4/12/23 my car had trouble starting. Finally got it started and all my systems started going crazy. Took it to the dealer and they checked all the systems-they were ok. Tested the gas and showed that it was contaminated. Tested as Flex fuel which has a different water to alcohol level than unleaded. Gonna cost me about $400 to fixed the issue. I was going crazy trying to figure out what happened, but after another reviewer, and apparently another customer, I see the problem. BEWARE!
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April 2023 by Susiy R.
CONTAMINATED GAS AND BAD INTERNAL SERVICE RESPONSE TO ISSUE - I called the gas station and when I told the woman that they are selling gas with water in it, her response to me was "Ma'am, I am going to tell you exactly what I told the man before you that called, we do not have water in our gas". I told her that I do not know of any man calling you so the fact that you have numerous people calling you that you have water in your gas, YOU HAVE WATER IN YOUR GAS. I explained that my daughter has now spent over $700.00 in unnecessary work on her car to come to the conclusion finally that it is water in the gas. I told her that I would like to know how they will be handling these added expenses that my daughter has incurred, and her response was to hang up the phone on me. This purchase occurred on 04/13/2023. Stay away from this ARCO station is all I can tell you. BAD BAD BAD AND NO, THEY DO NOT DESERVE EVEN ONE STAR - YELP, LET US HAVE NEGATIVE STARS TO CHOOSE FROM PLEASE. Lets see if they call me to reimburse the expenses that my daughter had to pay shortly after driving away because of a choking and sputtering car - which was running fine before she arrive at this gas station.
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March 2023 by Sandy B.
Easy access on a corner off Alicia Parkway. Nice service. Clean. Snack options for mini market. Several stalls to accommodate many cars.
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March 2023 by Jay E.
I usually don't leave reviews but I had an issue the way the employee/possible owner was speaking to me. I am a driver and I drive all over SoCal and always use Arco ampm to warm up my food with no issues . Mind you I always either pump or buy a drink never just come in and use it for free. I understand I am should have asked but the fact that I've done this so many times before without any issues I didn't feel the need to but this lady. Apparently her name is Lily and she might be a co-owner had an issue with me doing so as I try to explain I understand the rules and tell her that I have done it before at other locations , which is why I didn't ask permission. She kept cutting me off while I was speaking and didn't let me get a word in and told me take it out of the microwave when I had already placed it inside .I complied and left the store without an issue and still pumped, but will not be returning to this location, I respect and understand the rules but people need to know that you need to respect your customers and speak to them appropriately. There was no reason for her to speak to me the way she did and I hope this review reaches her and corporate. Especially corporate, so they can see who they're leasing their name to. It cost zero dollars to be polite, even when stating rules.
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December 2022 by Chris O.
Funny how people are so ignorant about gas prices, when it's Joe Biden who has hiked up the prices, buying oil from other countries and not using American oil... And it's next to the freeway, in Orange County... idiots!!! The employees were chill, friendly and the store is stocked with essential needs.. well lite, plenty of pumps and yeah, I agree.. if you gotta use the bathroom, buy something or hold it till you get home...
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September 2022 by Molly L.
Extremely rude business. I was just in there and there was a weird guy asking for jumper cables. Before i knew it he was fleeing from the parking lot and another guy going after him. I called to see if everyone was ok and the lady barely would have a conversation with me and then hung up on me. Seriously? I call yo see if ppl are ok and you hang up on me? You have terrible business etiquette. Shame on you!
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April 2022 by Bill K.
Outrageously high gas prices, especially for an Arco station. I will often pay cash at Arco to get much better gas prices. This is not the station for doing that. Quite the contrary, in fact! On April 30, 2022, this Arco charged $6.37 per gallon for premium gas. Meanwhile an Arco in Anaheim near Disneyland charged me $5.59 per gallon for the same Arco premium gas. I understand the price would be a little more in location of Lake Forest, due to supply and demand. But really? That is 78 cents a gallon difference in price for the same gas. This adds up when you are paying either $90 or $70 to fill up your tank. You will spend a lot more money buying gas at this Arco. Cash prices here are more comparable to the credit prices at the nice Shell station on Lake Forest by the freeway entrance. Beyond the gas prices, there was had a pump malfunction that the less than friendly clerk was unable to fix, so he ordered me to drive around to another pump to get my gas. All in all, I give four stars for the AMPM convenience store, and zero stars for this particular Arco gas station.
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March 2022 by Alfredo Garcia
Restrooms are always out of order here.
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October 2021 by Meghann C.
Too many bad things to list about this place. Everyone who works here is absolutely rude. You don't have to love your job, but don't be an a******* This place is right around the corner (literally) from my work. I try to remember to get gas by my house but, unfortunately, sometimes I forget. Half the time the pumps don't work and when they do, I never get a receipt. If you want to pay way more than expected on anything, this is the place to go. There was a time I went in and waited a few minutes for two of the workers to finish their conversation. They saw me standing at the counter, and ignored me to finish their conversation. They were talking in Spanish about their social lives and didn't think I could understand them, then lied to me saying it was about work. Again, don't have to love your job, but don't be a j****
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August 2021 by Elaine M.
I wish I could leave zero stars. The woman that works there is a rude btch. (She was there at 7:45 PM tonight). As in..telling me, a paying customer that the bathrooms are only for paying customers..really? And then when I call her out on it she tells me rudely "you're old and a grouch!"??? Seriously? First, I'm NOT "old". Second, she handled herself 100% rudely with me. I just drove 8 hours and get treated like crap by an employee..and then it escalates to a verbal altercation because now I'm pissed (I don't like to talk the way she provoked me to do for which I apologize even though she deserved it). Sad to see such an unprofessional way of doing business.