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October 2023 by John John
This place will charge you $0.35 on the dollar just for using your debit card also they will refuse to run as credit even if you ask them politely too run as credit they will say “oh sorry my boss told me to do this” “I’m just following what my boss tells me to do” etc….. The Guy that does this works Tuesdays at night shift all throughout till the morning shift picks up he is a short dark haired guy that usually wears his hair back anyways horrible that they are told to rob us of are money every time we use are cards they will run it as debit & than charge you for using your own money it’s unbelievable!!
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July 2023 by Jimmy Velez
Very clean. Staff are very welcoming. They seem to enjoy their job, In return reflecting on how they treat their customers.
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July 2023 by Harper Jackson
I went here today for gas to get me home after a doctor's appointment. I paid with cash but it wouldn't come on the pump. I went inside and he said he thought I said 9 instead of 15... ok. He said he fixed it, go back out no gas, go back again he said he put it on 13. This happened multiple times before he put it on the proper pump. Congratulations, you had a 9 months pregnant woman walk back and forth in the heat just trying to go home because you were boredThanks
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October 2022 by Danielle Doucette
I work down the street and stop by pretty often for their fountain drinks. I noticed one day there were a bunch of ants in my cup. I let the workers know and one of them told me he was going to shut down the machine and clean it, so about a week later I figured I’d try again since he said he was going to clean it, not knowing if the ants were in the cups, the ice or the actual fountain I was paying close attention this time, cup was clean, ice was clean, the ants were coming out of the soda fountain. This is now 3 weeks later I stopped by for something else since it’s next to where I work and tried again just for the hell of it. I looked at the spouts and there are ants all over them. I know people have been drinking from there and I’m sure it’s hard to see the ants in dark soda so I’m sure people are not noticing them and drinking ants. I have told them multiple times to the point where they were getting upset with me but they have obviously done nothing about it. It’s unsanitary and absolutely disgusting! Wish I took a photo because I can’t make this up!
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August 2022 by Brendan Gagain
Not 24 hours
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July 2022 by Chris Lucas
Open 24 hours. Good location, minus the high gas prices.
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December 2021 by Michael A.
Very easy on/off access to I5. While checking out, my daughter blurted out that it was her 4th birthday. The cashier gave her a toy. Seriously, who does that? It made her day -- which made ours. Thank you!!!
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May 2021 by Glen F.
Very easy on/off access to I5. While checking out, my daughter blurted out that it was her 4th birthday. The cashier gave her a toy. Seriously, who does that? It made her day -- which made ours. Thank you!!!
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February 2021 by Tom H.
Lazy staff. No mask on. Inconsistent as to whether they offer fountain drinks or not. One time you come in, yes. The other no. Trash overflowing near the pumps.
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January 2021 by Erin B.
I DON'T normally do reviews on gas stations but this one I believe deserves this review. Every single time I've been to this Arco I have had nothing but a bad experience and it's only because of there horrible employees that give you the worst experience with there attitudes and treat you like crap ALWAYS. I am really surprised any of these people even have a job doing customer service I mean it's that bad . I have only received this type of behavior at this one location oh and there's one on Alicia parkway also that has one guy with a really shitty attitude but this one here off crown valley takes the cake for sure. This doesn't say much for the am pm / Arco company if they allow this type of service to there customers . What a shame to treat people this way. Too bad they're losing customers with this going on.
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April 2020 by Stepan O.
terrible service .. old unpleasant service .. everywhere dirt, toilets do not work .. no more this gasstation for me
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May 2019 by Blanca Phelps
This place doesn't take credit card and after I went back to my car to get my debit card to pay, I realized they charge extra to pay with debit! WTH??!! This is 2019!! Ridiculous. I should've gone to the Chevron next door.
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April 2019 by Annoymenow W.
I'd give negative stars if I could. Although, not sure if this review will do anything since most people don't read reviews for gas stations. Maybe it'll make me feel better for the bad experience that I just received. I paid cash to fill up at a pump, went to my pump and it wasn't working, I went back inside and told the man. He just nodded and said my pump number to me. I repeated that it wasn't working, he just said my pump number again. I went back out to try again and it still wasn't working. I went back in and told him and he said I'll show you how, he then went to a different register and hit a few things then walked outside. Surprise! This time it worked. He did exactly what I did. I've pumped gas too many times to count, including paying with cash. I know how it works. He wasn't horribly rude, but he also was t particularly helpful. I wonder why it only worked after he went to the other register?
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April 2019 by Jennifer H.
Arco or ampm gas station - not the greatest place, but if you happen to have just cash or debit card on you, you can get in and out okay. Pay with debit card at the station. Else you can go inside to pay at a cashier station with cash. Staff folks aren't very attentive or great with customer service. When I came in, there were two workers chatting at the back of the counter. They ignored me for a good few minutes while I stared at them waiting for them to finish chatting. They saw me looking their way, but continued to chit chat instead of coming to help. Gas pricing is a good 20¢ cheaper than the other stations across the street. Don't expect quick service though in case you're in a hurry and need something from inside the store.
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April 2018 by Kealii S.
This place is ok for gas and other fast things like drinks or the likes but I don't think you should be smoking right outside the doors within 20 feet or so of a gas pump. Non smokers hate the smell and I get it the cigarette might not lite the fire but it also doesn't help the customer experience.