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January 2024 by Brian Teeter
The entire service staff at Audi of Mission Viejo are welcoming, helpful, and prompt. My car’s service was first-rate. A highly professional company.
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January 2024 by Nima Bakhtiari
I recently went in to get my vehicle serviced, and I had a stellar experience with Monique Leneker. Monique greeted me immediately when I walked in and started taking care of me. We went through what the visit was for as well as the expectations and what would happen next as well as vehicle delivery back to me. I’ve had great service at Audi Mission Viejo before, but I was just very impressed and happy for Monique to be taking care of my vehicle. I want to give many thanks to Monique for being so great and just a pleasure to work with! Thanks Audi Mission Viejo!
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January 2024 by John Skinner
They did excellent job. Had 2 recalls installed & they updated the software; now the car has more ZIP & the "regenerative braking" is better also. Got a Q5 Loaner & they were done in 2 days. Service Adviser DD was excellent.
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January 2024 by Brad Aspin
I am so happy I bought at Audi Mission Viejo. They are so pleasant and professional to deal with. I just got my 1st service done and was extremely happy with their constant communication and level of service.
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January 2024 by Grant Sage
As a first-time car buyer, I was extremely apprehensive about purchasing a car from a dealership. However, I had always heard about the remarkable quality of Audi vehicles and the exceptional customer service provided by their staff. Fortunately, I had the pleasure of meeting with Chris So, a salesperson at this location, and I couldn't be more pleased with my decision. Chris made sure I had the best experience possible, especially knowing that it was my first car. We had a great conversation while waiting for the Audi team to finish the paperwork. I would highly recommend Audi and Chris to anyone looking to purchase a new car. Thanks to Audi and Chris So, I now have the perfect car that meets all my needs and preferences.
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January 2024 by Bryan Van Suchtelen
Brought our Q7 in for it's first (10K) service and everything was great. Appointment was easy to schedule and they offered me a loaner: which I didn't need as the wait time was only 2 hours. Great service overall!
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January 2024 by John CoachParis
My experience there was amazing ! First I called the shop, David did everything really fast for me, took a video, called me back. I went there the car was ready to try, we did a test drive and an hour and half later I left with the car. Cherry on top he gave me a good deal to trade my old car. I highly recommend
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January 2024 by Mo Co
Recently, we had a great experience at Audi Mission Viejo. Martha S. and the others on the sales team were attentive and provided good information without being overbearing. This was also the case at the Finance office. We received a short explanation of our potential options and we left with just what we wanted. I would not hesitate to refer my family and friends to their dealership.
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January 2024 by Marcus Williams
Overall service was great, brought the car in for tire repair/replacement of a flat. Made it clear I just wanted to replace the one tire and not spend a ton of money getting 4 just to find out later they would price match another company to retain my business. Could’ve saved me a few hundred dollars if that was mentioned before
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January 2024 by Alexis Eldridge
I worked with Aaron the sales manager and David and they were more than fair, reasonable, honest people to work with. I would highly recommend Audi MV because of these team members as well as Chris who made sure I was scheduled with an appointment and the cars I wanted to see ready. Great team, and I thank you so much Aaron and David!
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November 2023 by CK C.
I have had a great experience with Audi Mission Viejo. My sales guy, Ron was fantastic, kind of a rare find. Now three years later my service advisor, Monique Leneker takes very good care of me, even replacing a case of Titleist golf that went missing after a service. When my car was rear ended, Monique recommended Sterling Collision and the work they did was meticulous. I highly recommend Audi Mission Viejo.
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November 2023 by Charlie Hee
This is the easiest experience I have had in working with a car dealership. The salesman David was exceptionally knowledgeable about all of the cars and made the experience extremely easy. There was never any pressure and he was able to show us all of the possible options. They also had a very good selection of stock to choose from. I would highly recommend Audi MV and David if you are looking for a new car
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November 2023 by Arya S
I had a great experience working with Mocha, Kent, and Wice. They were able to quickly and efficiently fit me in the right car. I really appreciate the attention to detail within the dealership. The customer service goes a long way.
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November 2023 by Paul Kuch
Monique, thank you for having the customers best interest in mind. We have had a few challenges with my A7 and you have always made sure I have been taken care of. You are one of the primary reasons why me and my family continue to have four Audi’s within our household.
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November 2023 by Sophie D.
Beware: they have predatory sales people who are rude and disrespectful. I wanted to purchase a car for my elderly parents here but unfortunately encountered David, an aggressive salesman who repeatedly tried to push a car on them that they could not afford. I told him they are living on social security and have a strict budget. He didn't care. In addition, he ignored my request to direct all communications to me. In hindsight, it makes sense because it's so much easier for him to get his commission if he takes advantage of my elderly parents instead. I reported him to his manager, Weiss, who responded by yelling at me on the phone. Used car salesman already have a bad reputation, but I have never encountered such lack of professionalism and morality. They are ruled by greed.