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February 2024 by Dragonflie 739
Always so friendly and willing to help.
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March 2023 by Atul K
Soap sale!!
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March 2023 by tara m.
what a great group of girls working at the BBW mission viejo store...i went twice this week wanting to use my reward coupon...each time a totally different staff of employees and each and every one were friendly, happy and so very helpful..a pleasure doing business there...
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October 2022 by May O
Becky!! Thank you so much for helping my daughter in finding what she was looking. Great customer service. Everyone was very helpful.
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May 2022 by Anne T Iltac
Everything is so pretty and fragrant. ❤️
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March 2022 by Mayra Orendain
Becky!! Thank you so much for helping my daughter in finding what she was looking. Great customer service. Everyone was very helpful.
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December 2021 by Evan Templin
The staff was mixed between helpful/nice and extremely rude. When asking for a particular scent (that was there recently), one particular associate acted like it was insane to ask for the scent and blew me off. Another one staff member laughed and told me it wasn't currently in stock. After asking a third associate, she kindly helped me not only find the candle but checked out gracefully. Due to the disrespect from the first two associates, I do not intend on shopping at this location.
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November 2021 by Bev Meyers
Went in to buy a pocket hand sanitizer. I had one attached to my purse, but the smell was too sweet and strong and I really couldn’t use it. It was such a small purchase and it’s really no big deal, but when I asked them to toss it for me they saw that it was hardly used, they insisted on exchanging it for me. I didn’t even ask them to. Obviously, it wasn’t a huge sale, but it was so kind of them to insist. ????
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November 2021 by sandra vasquez
Is the best store for me I love it ? ? ❤
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September 2021 by Beatrice Torres
Service was amazing. Got greeted as soon as we walked in and got handed a shopping basket for my belongings. I walked out with 4 candles for this fall season and some relaxing stress body wash.
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August 2021 by Lenore G.
I absolutely love this store/branch of B&BW because of Becki. I live in San Clemente and have a store 5 minutes from my house but I come to this particular one because of her!!!! She and her staff are so friendly, welcoming and knowledgeable. They make you feel like you're a valued customer. My daughter and I are always greeted with a smile and helpful suggestions and updates on products and sales. Thank you Becki for ensuring that your team is ready and able to help everyone who walks into your store.
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July 2021 by Marta K.
I came in with my boyfriend to shop for some lotions , The lady that works there I assume in her 40s she was staring me down and she kept following me assuming I was gonna steal ???it felt uncomfortable being followed around can't come back to this place
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May 2021 by Brandon Johnson
The ladies were very friendly and offered to help me find a gift for my wife.
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May 2021 by Michelle Datwyler
Love this location and the professional, customer service that I always receive here.
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April 2021 by Bianca H.
Becky is the sweetest and always helps me find what I need. I've been in there a few times and honestly I can say that everytime everyone is always super nice and helpful. So thank you BBW