-
February 2024 by Paul Kim
My family has been receiving care from BrightStar in the past 3 years and each time I was/am extremely pleased with the service and care that BrightStar and the caregiver, Mahnaz N. continues to during each care session for my child. The website is easy to use to book every session and I receive prompt updates should there be any questions I might have. Look no further for any care needs, whether for children or elder care. Many large corporations in OC continue to use BrightStar for their employee benefits and it is clear that BrightStar is a huge value-add for all involved.I will most definitely continue to utilize BrightStar and recommend them to all my friends, family, and co-workers! Thank you for allowing me to freely work from home knowing that my child is taken care of each day!
-
February 2024 by Sharon Lee
It is hard finding good caretakers but Mahnaz has been great with caring for my kid. She genuinely loves children and has good motherly instincts. I trust her completely!
-
February 2024 by Kin Si
BrightStar Care has special training for their caregivers in autism and dementia care. Ongoing training for care staff is really important.
-
February 2024 by John H.
We used this service for backup care for our little one and this week we had Esperanza and she was absolutely fantastic with our toddler. Would recommend trying Brightstar in the future.
-
February 2024 by Mark Witkower
I was extremely pleased with the service and care that I received from BrightStar! When I initially contacted them, I noticed their attention to detail was well beyond anything I had encountered with other caregiving companies. I had a detailed discussion with a Client Care Manager and Lead Nurse regarding my specific requirements. Additionally, prior to the date of service, I had multiple follow-up communications with BrightStar to ensure nothing slipped through the “cracks”.On the day of my medical procedure, BrightStar Client Care made sure that everything went as smoothly as possible. My first caregiver was excellent and attentive to my needs. When I had an emergency, my caregiver was poised to assist in helping solve the problem and working with my designated contacts.When an unforeseen event occurred with my second shift caregiver, BrightStar immediately provided a backup without missing a beat. I personally suspect that BrightStar’s use of employees rather than contractors provided them with a distinct advantage in mobilizing their staff so rapidly.Finally, I was surprised how BrightStar’s staff contacted me several times after their services were completed to see how I was doing. In many respects, this genuine care and concern for their clients epitomizes how BrightStar does business.In summary, I’m utterly convinced that BrightStar is an exceptional caregiving organization that is composed of many knowledgeable and caring individuals. I can’t think of a better company to assist you in obtaining caregiving services. I know I will definitely use them in the future.Mark W.
-
February 2024 by Sandra Mintz
Aram and the team were kind and compassionate during a very stressful time for us prior to losing our mother. Thank you Aram and team.
-
February 2024 by denise calderon
I was having a hard time with other agencies finding the right caregiver for my mom. I finally found the right fit with bright star. thank you !
-
February 2024 by Gabby Ruiz
My family was in an urgent need for care after a family member emergency. They were able to provide a solution in just a few days! Thank you, would highly recommend!
-
February 2024 by Lauryssa Morales
Feels better when loved ones are in great hands
-
February 2024 by Isaac Romo
Very nice , great staff
-
February 2024 by Rose Ireland
Every time I visit their Mission Viejo office, I am always greeted with the sweetest people ! They are so kind and always offer drinks or snacks.
-
January 2024 by Eduardo Solis
BrightStar has provided me and my family great quality care and professionalism! I would highly recommend to anybody
-
January 2024 by Jen Pinto
Highly recommend.
-
January 2024 by Carley Nielson
Brightstar is great! Their staff is very friendly and professional. It can be challenging trying to find the right care for family/friends but Brightstar is definitely the top option.
-
January 2024 by Socorro
Outstanding service from this company! The team's commitment to patient care is truly commendable. They are efficient, reliable, and compassionate.