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August 2023 by Chente B.
Tried to get direct deposit form filled out because I got a new job and the branch manager was unhelpful and said that he was unable to fill it out in office that I had to write information in on my own. I went to another branch and they were able to do what I requested. If you need something do not go to this branch because they have bad customer service and dint seem interested in helping their clients.
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March 2021 by David M.
Started a heloc loan in huntington beach and was transferred to this location as it is closest to my house. Have been working with Jimi Washington the manager and my experience has been excellent. He is very knowledgeable and most importantly he stays in communication with me and returns phone calls quickly. Everyone at the branch is very friendly and I would recommend Commerica services wholeheartly.
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October 2020 by Mal V.
Terrible customer service. The bank suggested I apply for another loan because our current one was going to end. Filled out the paperwork and they strung us along and never kept us updated as they had promised. Finally gave up. The Huntington Beach branch has much better customer service.
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October 2020 by Karen S.
This bank has poor service. I really dislike coming to this location in particular. Avoid coming here. So unfortunately to get bad service. It's never busy inside. Smh!
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November 2019 by Mahyar D.
Awful experience with this Bank. They beg you to apply for mortgage or line of credit but Right after they get your ssn# everything changes . Very bad service and not responsive.
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December 2018 by Karen H.
Out of all the Comerica locations, this one is the particular location I dread the most. Bankers are not friendly, they don't perform good service. They make me feel unwanted. As if I'm wasting their time.
