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“Eugene, what can I say about this awesome employee well nothing but positive things he actually made me feel like a family member with a smile then Derek comes along, and he also went above and beyond search the price on Amazon to match and it turned out to be what I wanted so I’m a happy customer and I will tell my friends and family to shop at this Apple Store at Mission Viejo.”
“Gaddy was amazing. I went in to get my laptop checked out because it was overheating. He identified the problem and fixed it quickly and for a very fair price. I highly recommend them!”
“Massive selection and giant overwhelmed variety of popular brands and items, thankfully we quickly found the portable waterproof speakers near the front and glad to see some value though open box deals are entirely the win on eBay for prices.”
“I love this place! I've brought phones and my iPad here for various repairs and have always received premiere service. They are always fast, efficient and fairly priced. I brought my husband's phone in for a new battery and it was done within an hour! I won't go anyplace else for my phone and iPad repairs.”
“We went looking for a TV. A sales rep named Frank came and helped us. He understood what we were looking for and our needs. Frank was very understanding and able to help us get the TV we were looking for. He was so helpful that I would highly recommend anyone going to this Best Buy ask or look for him to help you with a TV purchase or even questions.”
“More genius than Harry Potter! This company is great. Adam assisted me. My repair was minor but I suspect they can do pretty much anything regardless of how much there is to it. I broke my laptop cover / hinge. They had to order the part. They day they got it I took my computer in and they had it done in an hour! Again, more troublesome issues probably take longer. Adam (and a couple of other I'd spoken to on the phone) was so helpful, polite and profession. I wouldn't hesitate to use them again!”
8AM - 5PM
9 Marconi, Irvine
Computers
“One of the signs of a great company is the RMA (Return) process. We found that warranty coverage, even a year later was absolutely no problem and totally hassle free!!! We use Enterasource for all our Dell and HPE gear. Complex storage options, etc. They are amazing and offered very fair pricing and excellent service!”
“The owner of Second Hand PC’s is not only brilliant regarding technology, he is kind enough to explain it to you. I’ve been a customer for many years and find him highly knowledgeable, professional and trustworthy.”
“Recently, our esteemed healthcare institution made a significant investment in procuring several hundred state-of-the-art Cybernet 24-inch computers, each equipped with a reliable battery. This acquisition has been met with overwhelming enthusiasm from our esteemed nurses, doctors, and patients alike, who have expressed their utmost satisfaction with the exceptional performance and functionality of these devices.”
“I would like to recognize Santiago at the Apple Store in Irvine for the exceptional service he provided to my adult daughter with special needs.
We visited to learn about the Apple Vision Pro, and Santiago spent a great deal of time helping her feel comfortable. He carefully measured her vision, explained the technology in a way we could understand, and never once made us feel rushed. My daughter was very nervous about trying the headset, but Santiago was incredibly patient, kind, and encouraging throughout the entire experience.
What stood out most was the way he connected with her. He spoke with genuine warmth, respect, and understanding, making her feel safe and supported. His professionalism and knowledge were impressive, but his compassion made the biggest impact.
Santiago turned what could have been an intimidating experience into a positive and memorable one for our family. I hope he is there every time we visit the Apple Store. Thank you, Santiago, for your patience, kindness, and outstanding customer care.”
9AM - 5:30PM
420 Goddard, Irvine
Computers
“I had a broken laptop that needed parts ordered and replaced/repaired. I called the manufacturer and they provided with me a couple of certified local options for repairs. I called 3 of the recommendations. Avacom stood out from the first phone call, as Barry was very informative and accommodating. I was able to take my laptop in that same evening. When I arrived Barry explained everything I could expect best case to worse case, as well a estimate of pricing that would be associated in either scenario. It's tech....unfortunately computers, TVs, phones, become obsolete in a very short period of time. I say that because you can't always tell until you get the computer up and running or diagnostics to know the extent. Barry assured me he would contact me as he learned more and he did! He would call to let me know what he found to be wrong, when the part(s) were ordered and expected, what cost to expect. I would absolutely recommend Barry and Avacom Computer Services.”
“I came in Saturday afternoon with a broken Mac Book Air computer keyboard. I had gotten a really high quote from another local repair shop. Christian the owner gave me a very reasonable price, stayed in touch with me as promised and the next business day had my computer fixed. I rarely write reviews and took the time to do this because I highly recommend this business and this person. He has integrity and is trustworthy!”
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“Clean. Employees greet you as soon as you enter and ask if they could help in any way. Would have given a 4.5 star but there is none. Their lines for pokemon drops is ok, only thing they could be better on this is if they could control the ones that are skipping lines and just butting in.”