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“The staff here is helpful and polite, the manager Rachel supports all her staff in the best way, running behind them asking if they need anything during a rush- her and this team are amazing I will never bank anywhere else!!”
“I've been a member of Capstone for several years. Arilda has always been so helpful, professional, and kind!!! I'm always blown away by the service I receive and I couldn't recommend a better place for your savings, loans, investments, or other service needs!!”
“This is the closest Wescom location to my home, and it's always easy to get to and from. The staff are always friendly and helpful, and it's a really nice location. I bring my daughter here often to redeem coins, which members can do at free or reduced cost. I've been a member at Wescom for more than 25 years, and have no plans to ever leave them. There's also an ATM right out in front of the building, which is obviously available 24 hours a day. If for some reason it's not working, the convenience store in this plaza has one that is free to use for Wescom members.”
“Westcom is the best credit union I ever had. Great lines of credits to buy cars, and the lowest interest among regular banks if you become a responsible user. Great customer service. I was oversees and my car was denied, I just made a call they check my account and my card was approved for future purchases, in 3 minutes customer service solved my problem. I am very please, I recommend friends and family members to open a bank account with Wescom based on my excellent experience.”
“I want to thank Rene and Jacob for making my car loan experience so seemless. They were efficient and made the process so easy and got the approval I wanted. I would highly recommend getting a car loan from them!”
“I have very high standards when it comes to customer service, especially when it comes to banks and other financial institutions. For me, I like to do business with local companies and support them whenever I can. For almost 10 years now, I've been a customer of SDCCU and every branch has treated me like a VIP. My main contact has been Laura Garcia, Financial Services Representative. She has always been able to assist me with any problems or questions I've had - whether it be fraudulent checks, identity theft and just recently an issue with PayPal. There were funds withdrawn from my account and Laura took the time to explain how to work with PayPal and retrieve my funds back into my account. Her customer service is exemplary which is why I do business here. Plus, they offer great interest rates on auto loans and credit cards! I love personalized service and that's why I'm a loyal customer.”
“The bank is very helpful in disputing any fraud and they are protective. They have the best rates! You get $50 if you refer someone to open an account!Marleny is excellent, compassionate, caring. Jackie is always helpful when manager is not there. Karen is sweet and a good listener and friendly. Karen has a great smile and always pleasant. Jacob is patient and friendly and kind.They are all good with numbers.”
“I want to thank Rene and Jacob for making my car loan experience so seemless. They were efficient and made the process so easy and got the approval I wanted. I would highly recommend getting a car loan from them!”
“I went in and was helped out by Omar Rios, he was a very helpful, respectful, knowledgeable, informative, professional individual. He helped me with the refinancing of both my vehicles, and helped me apply for a personal loan to help alíviate the high interest rates on my credit cards. He definitely went out his way to do what was necessary to ensure my necessities were met. After all his help I felt the need to start banking with this bank seeing how much they care for their members. It's safe to say I'm now a new happy and satisfied Nuvision member.”
“I've been a member for well over 20 years, and I am so glad I stuck with Wescom. Our family has been a part of the union for a long time now. I feel like I am valued as a member and treated much better than at a bank.”
“OC's SDCCU Laguna Niguel / Alicia Parkway Branch is a very pleasant location for in Lobby financial transactions.Branch Mgr Maria Benavides is certainly a retail Finance Industry professional. Xlnt Customer Service skills, Maria is polite and indeed has a very friendly personality. She is a motivational team-builder for her staff, and is a very good listener...Maria's obvious loyalty and pride working for SDCCU is immediatley evident. A valuable employee for any CU Management team...”
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“If you’re able to open an account, Navy Federal go open great bank great service no hustle no headaches like other Banks printing debit cards on the spot just amazing Bank. I do love them.”