“Stopped by to ask some advice and the representative who assisted me was so helpful I opened an account. Mike was very knowledgeable about bank procedures and quickly opened an account and answered all my questions as well as addressed my concerns. I have been back a couple of times with questions (and my own predicaments), and Mike has always helped to the Nth degree. Thank you Mike and SDCCU for helping me and being there every time.”
“I've been a member of Capstone for several years. Arilda has always been so helpful, professional, and kind!!! I'm always blown away by the service I receive and I couldn't recommend a better place for your savings, loans, investments, or other service needs!!”
“Omari is super helpful and was able to help me transfer money from a different bank to my checking account seamlessly through Zelle which has saved me having to withdraw money from one bank and depositing it into my Wescom account. I highly recommend this branch if you’re in the Irvine or South County area.”
“I have been banking with Wescom for over 30 years. I am treated kindly as if we are one big happy family. I have never been disappointed or had a bad experience. My branch in Laguna Niguel is the BEST.”
“My husband recently applied for a loan with Eagle Community Credit Union, and I was truly impressed with their professionalism and service. The management team carefully reviewed every detail of the application and took the time to evaluate everything thoroughly. They were respectful, transparent, and helpful throughout the entire process.
I believe that if you can demonstrate your ability to repay the loan, Eagle Community Credit Union will work hard to help you. It’s refreshing to deal with a company that genuinely cares about its members and treats people fairly. We had a great experience and highly recommend them.”
“Wescom Tustin branch is the best! Michael Perez was very helpful making my experience easy. He was able to answer all of my questions and got me setup in the right direction.”
“I want to thank Rene and Jacob for making my car loan experience so seemless. They were efficient and made the process so easy and got the approval I wanted. I would highly recommend getting a car loan from them!”
“I have very high standards when it comes to customer service, especially when it comes to banks and other financial institutions. For me, I like to do business with local companies and support them whenever I can. For almost 10 years now, I've been a customer of SDCCU and every branch has treated me like a VIP. My main contact has been Laura Garcia, Financial Services Representative. She has always been able to assist me with any problems or questions I've had - whether it be fraudulent checks, identity theft and just recently an issue with PayPal. There were funds withdrawn from my account and Laura took the time to explain how to work with PayPal and retrieve my funds back into my account. Her customer service is exemplary which is why I do business here. Plus, they offer great interest rates on auto loans and credit cards! I love personalized service and that's why I'm a loyal customer.”
“The bank is very helpful in disputing any fraud and they are protective. They have the best rates! You get $50 if you refer someone to open an account!Marleny is excellent, compassionate, caring. Jackie is always helpful when manager is not there. Karen is sweet and a good listener and friendly. Karen has a great smile and always pleasant. Jacob is patient and friendly and kind.They are all good with numbers.”
“OC's SDCCU Laguna Niguel / Alicia Parkway Branch is a very pleasant location for in Lobby financial transactions.Branch Mgr Maria Benavides is certainly a retail Finance Industry professional. Xlnt Customer Service skills, Maria is polite and indeed has a very friendly personality. She is a motivational team-builder for her staff, and is a very good listener...Maria's obvious loyalty and pride working for SDCCU is immediatley evident. A valuable employee for any CU Management team...”
“Thank you to Omar for his go-to attitude and customer support everytime we utilize his support and expertise. He is the reason why we have not left this credit union after 30 some odd years of being members. The call centers are useless but Omar is always there!”
“If you’re able to open an account, Navy Federal go open great bank great service no hustle no headaches like other Banks printing debit cards on the spot just amazing Bank. I do love them.”