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February 2024 by nickole Jean
Great Ladies work here! I wish I had asked their names, but they are there every time I go. Both are Very helpful, nice, polite and go out of their way to help find what you need. I love the quality of their clothes and the new line this year is so soft, it washes great and looks brand new a year later. I’ve never had an issue returning items that didn’t fit and she told me they restock early summer (June) for the 24/25 year. -Shop early:-)
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September 2023 by K a t t T
Ordered on website and it's been over 2 months and my kid is without a uniform to start school. This leaves me the only option to drive to the nearest locations... but the rep wasn't willing to check if a size was in stock so it would save me a drive to the store. Really sad the school changed their vendor. Tried calling the numbers given and there is no rep so you just get disconnected or no response to emails either.
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July 2023 by Shiler Naderi
Both new staffs were super friendly and helpful.
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January 2023 by Eva Neda
Awful customer service. Extremely lazy staff. Not willing to check stock over the phone because they would need to walk from behind the counter to check. Such hard work. Thanks for absolutely no assistance.
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September 2022 by Amanda Earnest
Horrible experience on a recent phone call to this store...I recently spent over $1K at this MV store, and have generally had a good experience shopping here. However, after waiting several weeks for a few items that weren't included in the ship-to-home portion of my order I gave a call to the store to check in on it.A woman named Adele answered. She was VERY short and extremely abrupt in her interactions with me. I had a couple pretty simple questions and she kept telling me how they were very busy in the store right now and she couldn't take time to help me. She then proceeded to tell me that the customers who "actually drove [here]" need help so I would need to call the 800-number to contact customer care directly to see where my items were.After a four-minute phone call that seemed like I was pulling teeth to get any information at all, she hung up quickly -- so quick I didn't even have time to get the 800-number from her. I called right back and Adele answered again.I asked her if she could share that phone number with me, and she once again was annoyed and flustered and told me go "go look it up on Google."I asked again "You sure you don't have it right there somewhere?" She angrily responded, "Fine. Let me get my cellphone so I'll look it up FOR you."I invited her to just take a deep breath, and I let her know she really didn't need to be grumpy or rude. As a customer on the phone, shouldn't I be just as important as someone in-store? Again she gave me the run-around how I didn't "drive [there]" today therefore I wasn't due the same attention for some odd reason.I waited a moment and she read me the number. Before I could even say "thank you," she just hung up on me.Were it not completely mandatory that I buy kids' uniforms from this store, I would never shop here again. Too bad.
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August 2022 by Dubbs D.
I've only been there once, and I'm scared to go back. Lol! They are bit mean! Yikes
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August 2022 by Randi
Went here for my daughter's school attire needs and the store associate was on point! The second we walked in we were greeted and 3 minutes later - trying things on. Staff was knowledgeable and beyond friendly and helpful!For me, this was a pricey visit - I have one sixth grader, bought 2 complete uniforms along with P.E. attire (no "formal wear") and it was $260. Sometimes Charter School Life be like that! haha.
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August 2022 by Sherry E.
I'm surprised to see so many bad reviews for this place as the service we received was superb! Every employee was helping another guest when we arrived but they acknowledged us right away and told us they would be with us ASAP. Adele was extremely knowledgeable and helpful and we left with everything we needed. We had an excellent experience and I'm grateful for that because sending our little one off to school for the first time is not easy.
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June 2022 by Sean Patrick
Friendly staff! Very helpful- helped me choose my children’s uniforms quickly also.
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December 2021 by Samia Nowzari
We had the most pleasant experience here shopping for my daughters school uniforms. This was our first time purchasing uniforms and didn’t know where to begin or how the process went but they are so extremely helpful and informative here. They knew exactly what my daughter needed and pulled everything for us by size. My daughter and I both left feeling happy and so at ease. Thank you so much to all the kind and helpful employees at Dennis uniforms for making this process so easy.
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November 2021 by Lexy Mead
i ordered a sweatshirt from this store over two months ago and i still have not revived it. I am truly disappointed in the lack of organization here. I am so done with this store, i payed good money for my uniforms and i still haven’t got it. Do better.
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October 2021 by Freshta S.
I placed an order at the store when school started in August, I still have not received my order. I have left 2 messages and no return calls. Every time I try to go in they are closed. I guess I need to take a day off from work so I can go in since they don't answer the phone. I'm missing 2 pairs of pants, 1 shorts and 1 sweatshirt. I understand Covid is the excuse to everything these days but it has been over 2 months....u would this they would respond to messages...
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October 2021 by Leyna V.
Terrible customer service. It's not like we have another option so we are stuck with having to deal with their lack of care/customer service. Both the store and online customer service is just non-existent so at least there's some consistency there.
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September 2021 by Deborah Barlow Taylor
Had a great experience, even with three kids in tow. Adele was fantastic and had us trying on all of the sizes and finding everything we needed for this school year. We were in and out super quickly. We've been using Dennis Uniforms for the last few years and the clothing holds up all year long and washes well. We've been very satisfied with the quality of uniforms they offer.
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August 2021 by Wendy A
Top notch! Sara was so helpful AND acknowledged others as they entered the store to let them know she would be with them as soon as she was done helping us. Best customer service around.
