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March 2024 by Hailey A.
My mom and I have been going to this location for years. The older guy there is always so nice to us. This is the first time we've had a bad experience here was with the blonde manager. My mom and I were waiting in line while these two entitled persian ladies were shoving us TWICE asking the first guy where a product was they went back they came back again shoving us again then asking the blonde manager for help and she was about to leave when we were there first. My mom told them no that's rude we were here first. The manager was completely unprofessional and should have told them to wait their turn. Will be calling corporate about that disgusting behavior.
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June 2023 by Jason N.
First I want to say that this store (23042 Alicia Pkwy, MV) is excellent in terms of organization & fully stocked. I would give it 5 stars. On the other hand in term of customer service is horrible. It only deserves 1 star. I never experienced a bad service to the point I have to write a review. I went on 6/1/23 at 12 noon. The cashier was a young man. As he ran up my stuffs, he was tossing everything very roughly to the point that one thing was fallen off to the floor that I had to picked it up. I told him please don't tossed them so hard. A lot of stuffs are breakable. I bought about $58 dollars of purchase. First he made a mistake of closing the register without giving me my change. Second when he was able to, he gave me the wrong amount. I was short charged. I told him so finally he gave me the correct change. Worst of all he toss my change pretty hard on the table. I find that pretty rude. He could just put the money on the table & I will pick them up. He didn't need to put them on my hands. I don't want to cause this young man any harm but his manager needs to tell him that he needs to change his attitude in order to be successful in life specially in retail.
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March 2023 by Lina B.
Worst customer service ever! Def not coming back to this store. Legit if you don't want to work here-then don't- I don't usually leave negative reviews- but the girl working at the register had the worst attitude ever! The gentleman with the glasses was the sweetest. We need more people like him working.
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February 2023 by Peter
I like going to the DollarTree store for quick and easy items to pick up. I will have to say this is a small location, and the overall store seems cramped with stuff. I wish it was a little bigger and they were able to have more employees to check out and assist as tonight I had to wait for 6 people in front of me, and some seemed to have purchased dozens of stuff holding up lines and only one employee at stands.
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October 2022 by Kristin K.
Went in for some balloons. The kid at the register stared at me blankly as I asked him if I could get some balloons filled up. Then looks around for another employee and tells me she's on her break. Then proceeds to ring up other customers. I wait about 5 minutes then ask him if he knows how much longer she'll be on her break. He holds up his pointer finger at me basically telling me to wait as he continues to ring up other customers. Never turns around to address me at all.
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August 2022 by Tyson Whitaker
Love Dollar stores, typically they look disheveled and ransacked. This one was very tidy and cashier ( sorry didn't get his name) was very friendly and helpful.
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August 2022 by Alex O.
I have visited the other stores in the area but they are much messier then this one. The staff is also nice, engaging and helpful. I'd definitely recommend going there.
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July 2022 by jeannie acevedo
There is always a long line and only 1 cashier. Wait time long and lines get in way of shopping
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April 2022 by farooq rashid
Love this store, great prices. Good customer service. Small store compared to target or Ralphs but has good selection.
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September 2021 by Jocelyn O.
I've been to many Dollar Trees and one way to make an honest review is to observe how neat and clean each aisle is and that all the shelves are stocked. This Dollar Tree was everything and more. I was impressed by the arts & crafts they carry. Granted it's not Michael's or Hobby Lobby, but this is where to go to try a new craft without spending big bucks on something we didn't enjoy afterall. I'll add what other goodies I find on my next trip.
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September 2021 by L. Anderson
Nice craft selection. The employees, one named Scarlett, actually dissected a 3 piece item and charged for each piece. Made no sense to anywhere there. Scarlett's excuse, "it's [her] first day back." That has nothing to do with common sense.
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September 2021 by shatarrah tatar
This place rocks I actually save so much money when I come here just buying my beverages they have name brands and at incredible prices like everything in the store pretty much is a dollar it's really great and it's in mission Viejo go figure you know how much things cost in Orange county it's really wonderful cuz it's in my backyard too
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June 2021 by Cathe Giambone
Fun for Summer⛱
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June 2021 by Elyse G.
This store has the worse customer service than any business in this area. No matter if there is a dozen people in line the manager refuses to come out and help with a register. I'm never giving another cent to this irresponsible franchise! Hope they shut down.
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June 2021 by Olga Arias
It's a good place for the prices, but not having bags available? What a bad service
