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August 2023 by Janelle C.
We brought in 12 outdoor cushions to be reupholstered. Tony and Kevin were so great to work with. They had lots of fabric choices, and Tony did a great job communicating the process. They were quick and the cushions look amazing! I'll update the review once our backyard remodel is done and we put the cushions out. Thank you Five Star! You guys made this process so easy.
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June 2023 by Edy S.
Toni did a wonderful job on our mid century modern furniture. So professional and helpful choosing the material in the store. He did a VERY good job restoring these old beauties.
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March 2023 by Mandy K.
I came in to have 6 slip on seat backs made for my chairs. It is basically a pillow case shape that is padded and slips over the back of a wooden chair. I have had them made before. I came in and selected fabric. I didn't realize it at the time , but I was shown the most expensive fabric. Unfortunately picked it, and 6 padded slip over the chair back slipcovers ended up coasting me $900. My fault, but I could have been shown less expensive fabric, and I could have had more direction from Tony. He was nice enough when ordered them and not so nice when I picked then up. They were nothing like the samples. The color in the final product was not what I expected. From the samples I thought I was picking a mostly green floral It ended up being mostly gold. I told Tony they were not right, and that I was very unhappy. Too bad for me was his attitude. I was out$ 900 for something that was the wrong color for my house. The workmanship was fine, but the customer service was awful. I will never go back and I will never recommend 5 Star to anyone
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November 2022 by Debra V.
This place is wonderful! Jesse and Kevin are truly experts in quality upholstery. Perfect craftsmanship and meticulous attention to detail. I will use them again and again!!!
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June 2022 by Sue I.
Absolutely rude. Walked in and the guy just sat at the table and didn't even greet and was so dismissive. Unwilling to help. Just sad how the level of customer services are almost nonexistent. Floored by his rudeness
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May 2022 by Yasmin C.
Reached out to them based on their Yelp reviews to get an estimate on window coverings for a full home renovation. Was charged $85 just for them to show up and do a site visit, payable exclusively via Venmo to the individual employee, Jesse. The estimate I was eventually provided was hand drawn without any dimensions, details, and a very big price tag on a sheet of paper that didn't even have the company logo or information. When I would ask questions about the details of the bid, the price would go up. For example, they tacked on a few hundred dollars because they forgot that installation is more for one type of window covering versus the other. At the end of the day, it was an obvious choice to NOT go with this company.
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January 2022 by Debby Q.
Tony and his team did an awesome job reupholstering our Morris chair. His team really pays attention to detail and our chair looks amazing. We had a cushion reupholstered as well and can't wait to see how it came out. It wasn't supposed to be completed for another week and Tony called to let us know that it's done early. They do exceptional work and have great customer service.
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September 2021 by Lindy D.
We had an unfortunate experience with a carpet cleaner that said they could clean our couch cushions. Turns out they did not have the proper equipment to clean our 14' x 7' velvet sectional And they ruined it. Not only were our cushions now rough instead of smooth velvet, They left marks from the equipment and our buttons were rusted. I called and texted pictures to several upholstery companies and the best quality and price appeared to be Tony at five star. The finished product was terrific and Kevin the gentleman in charge of delivery was cautious and installed the couch back in our family room without an issue. Thanks guys!
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August 2021 by Ruth Ganley
We used this place through Fashion Interiors. Tony does phenomenal work at great prices with a quick turnaround. There's a reason this place has its name. I can't wait to do more projects with this company.
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August 2021 by Barbara Fafard
The owner did a fantastic job upholstering our 6 formal dining room chairs
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July 2021 by amy P.
Our relationship with Tony and Five Star Upholstery started when a decorator we were using had him make two couches for us back in 1991. Since then, we have recovered the same two couches twice! Why? Because they were so well made and comfortable that we always come back to the decision to recover rather than buy new ones. The cushions are down filled. On this latest job, we asked for sleeker lines to update it and also needed cat resistant fabric. We are happy with the end result! In addition to our couches, Five Star has been the go to place for a couple decorators we have worked with to do drapes, bedding and dining room chairs.
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July 2021 by Mimi H.
I have been using Five Star for years and will never bother with anyone else. The fabric choices are wonderful and the attention to detail, impeccable. I have found fabric at more expensive shops, brought it to Tony and got a better price. He just recovered my 26 year old couch and it looks just as beautiful now as it did when I first got it. He is currently working on gorgeous dog friendly slip covers for my bedroom love seat and chair. To go with the bed he made for me a few years ago!
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June 2021 by Jonathan L.
The owner Tony overdelivered in what we thought would be impossible to do for our needs. His knowledge and skills helped us figure out what kinds of fabrics would be best suited for us and was very understanding. From now on Tony is our go-to guy for our upholstery needs. Their business name is very daring, but with the level of service and precision in quality, I say they live up to their name Well-deserved five stars
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March 2021 by Timmy S.
We acquired a cool old chair from a friend a couple years ago. We intended to reupholster it - even bought the fabric - but never got around to it. After tiring of seeing this unfinished project sit in the corner, I brought it here after reading some rave reviews on my neighborhood Facebook page. When I first walked through the door I was amazed at the shelves and shelves of fabric books. The owner was busy with a client so I sat and waited a bit. The elderly woman he was assisting was fussy, demanding, and indecisive. My blood pressure was rising just listening to her but the owner was respectful, kind, and helpful. It said a lot about his character. Soon it was my time and he looked at the chair, provided some information about what could be done, and quoted me a price. We filled out some paperwork and I was told it would take 2-3 weeks. Two weeks later I got the call to pick it up. The finished chair looks beautiful - far better than I could have imagined. The quality of work is worth the price. We'll be looking at having some pillows and curtains done in the future.
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October 2020 by Sheri C.
Tony and his team are the best from start to finish. -he knows style -he knows fabric -his work is great quality at a fair price Tony has reupholstered pieces in several rooms for us and we've been pleased. He's easy to work with as well.
