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January 2024 by Ian M.
I bit into something hard in my half & half bowl today (pictured). I'm pretty sure it was a broken fingernail that had been cooked. The meal didn't taste fresh as it was, but there was also a big hunk of cooked plastic in my bowl. When I ordered, it also took the lady about 4 minutes to confirm my order was correct. I ordered a half and half bowl and a chicken bowl. It wasn't that complicated, but it was confusing for the cashier. Maybe that's why I got a hunk of plastic in my meal? The wait was also much longer than usual despite nobody else being in line throughout the time I was there. I've never had issues like this at other Flame Broiler locations. This location needs to take a big look at what they're doing with hiring and training.
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December 2023 by Austin E.
Business closes down mid day to take a lunch. I asked when they will reopen employees ignored me.
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December 2023 by Freya
The food doesn't even taste good, and it is expensive. I won’t eat here anymore.
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August 2023 by Mike Mir.
Nice experience with friendly staff.
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July 2023 by Pia E.
Horrible location! 0 customer service skills. They accused my father of stealing a Hot sauce bottle. My father was simply putting his wallet back in His pocket as the employee proceeded to yell at him to give the bottle of sauce back. No proof just simple assumptions. Will Not be buying food from this trashy place again. They need to train employees better. Wish I could do minus stars.
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July 2023 by Mia G.
this is a love letter to my #1, flame broiler. always delivers. hits 3 of the major food groups, carbs, vegetables and protein. the magic sauce truly is magic, it's in the name. i love those green posters h they put in there. their drink machine made a rrrrrrrrrrrrr noise when i tried to get water if i pushed too hard so i just lightly tapped and the water trickled down, but that is the beauty of flame broiler. it always delivers. i got my water no problem, i should have to adapt not the flame broiler. the staff is always kind. flame broiler will forever and always have my business.
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June 2023 by hayden m.
This is one of the better flame broilers I have been to. First when I looked at my bowl I could tell the veggies were fresh and cooked perfectly. I got the beef and it was cooked tender which is good, some places cook it tough and it can be harder to chew. The cook is good. The cashier is very kind as well. The vibe reminds me of that flame broiler feel. I ate here before golfing, I will most definitely be back.
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June 2023 by Sonya A.
Supposed to be open. Hours on the door indicate they should be open. I can see workers are inside yet the door is locked and they don't answer the phone. Lost business.
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June 2023 by Sherry R.
Will never visit this location of Flame Broiler again. At 4:00pm, I parked and walked up to the door to go in. A woman walked up to the door and told me she was closing for "lunch" for 30 minutes and I had to come back. She then proceeded to put a sign on the door while I was standing there that they are closed for 30 minutes until 4:30. I had to get back in my car and drive the complete opposite direction 15 minutes to the other Flame Broiler for food. What a waste of time driving there. She could have waited on me and then put up the sign since I was the only one there and ready to order from her. Horrible customer service. Will never go here again!
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May 2023 by Nathan Cooper
Service is pretty awful on average, usually waiting 20 minutes plus.
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May 2023 by G W.
After the experience my friend and I had I would have given this place a 1 star. However I usually love this place the owner is a great guy. Not busy at all and the lady at the front rudely takes our order. When we're waiting for our food the lady at the front accuses us of making a mess in the bathroom threatening to call the police although my friend simply washed his hands. After that our chicken came out dry and gross. I would want her to call the cops. I will continue to come back and encourage people to go as long as they don't go on a saturday night or whenever that lady is working.
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May 2023 by Rob A.
Got a coupon in the mail, figured I'd try them out . . .-Sign on the door at 3pm saying they were closed for 40 minutes . . . I waited.-Asked if she was sure she applied the coupon I gave her, said yes . . . she didn't.-Gave me a completely wrong order . . . I refused to accept it.-She said it was refunded . . . I'm guessing that was a lie.-Thanks for no food and making me call to dispute the transaction . . . *no employee could read or speak English. Wouldn't mind if they were able to do their jobs. . . NEVER GO HERE. EVER.
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February 2023 by Melinda S.
First of all, my son went to use the restroom. When he approached the door, the cook was leaving the bathroom. My son entered, only to find no soap anywhere. So that was pretty gross, to have a cook use and not wash his hands.Next, the front manager/owner started vaping after I picked up my food and while I was retrieving the sauces for the bowls I purchased. He looked like he was in his 50s and he was vaping inside of the restaurant!! Sheesh. That place will not receive my business anymore. Gross!!!
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October 2022 by Austin Acevedo
This place is always good and has great customer service. They are always incredibly fast.
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August 2022 by starhill park
Worst location.Meat was so dry and overcooked. I can’t even swallow it!
