-
August 2023 by Tiffany B.
DO NOT go here!!!!!!! I am extremely disappointed with this service. I have been with them for a few years and normally they have been great! I would have monthly meetings for my. Jaime's and personal faves and all my tax deadlines were met and taken care of! They really went above and beyond but they just were bought out by RMW accounting and I literally can't even get someone on the phone. I paid for services in full this year as I always do and have received none. So basically they took my money. I have had all my tax deadlines missed that were normally taken care of. I have requested information in regards to my business taxes and not even an email response back. I can't get anyone on the phone and when you do it's a run around. Take your business some where else.
-
May 2023 by David Rodriguez
I have looked into Hetzel CPA for my personal and small business tax preps, tax planning, and bookkeeping and I’ve been a satisfied and happy client for the last 4 years. Needless to say that I will continue to use their services. Allan in particular is a great person to work with! He’s extremely knowledgable in his field of work and is responsive.It’s been a headache going through several CPAs before we found what we were looking for here. I also appreciate their competitive pricing.
-
May 2023 by Shaleah Newman
I can fully say that Hetzel is a well established and highly professional in giving me advice considering my personal and business situation. Allen and his team are responsive and very easy to deal with. They have been nothing but fantastic throughout my journey and I highly recommend their services whether it's for your business or personal needs.
-
May 2023 by Diana
Allan is the best accountant I’ve had. We switched back to Hetzel when Allan returned and we’ve also referred many friends to avail of their services. They are extremely professional and passionate about their work, and I highly respect that!
-
May 2023 by Marjorie Foster
These guys are the best. If you want great service, kind, and professional expertise, Glenn B Hetzel & Associates, CPA is the right team to work with. I highly recommend them to anyone, including small business owners.
-
April 2023 by Sandra Palmer
Great experience! I was introduced to Glenn by my colleagues who used their services too. It was such a wonderful experience working with a group of professional, kind, and humble CPAs. I have nothing but great things to say about them. They are extremely accommodating and helped us save huge amounts of money on taxes each year.
-
April 2023 by Vincent Wilhelm
Allan Bayer very graciously helped me with an ammended return, even though I used Turbo Tax this year to prepare my returns and not Hetzel & Associates. His help was very much appreciated. In addition, I've been very happy with the services of Hetzel & Associates in the past.
-
April 2023 by Carolyn T.
2021 tax filing is my second year using this service. It will also be my final year. Each year I go through this....contact them several times (this year so far, four times by 3/31/22 using email once, calls after that) to get a status update on my tax filings. I signed an agreement in late February for them to compile my taxes and part of the requirement is to submit all paperwork by Mar 15th which I met, in order to guarantee completion by April 18th. I may have submitted one immaterial document the day after. Nonetheless, I never get a call back, not even a courtesy email. They charge 2X the standard rate so I expected them to act more professionally. $975 for the following which is standard. Individual Tax Return - BasicTax PreparationSecure electronic access to client recordsTax preparation electronic filingTax AnalysisI happen to be working with another CPA/JD for a trust filing this year due to death of my father and learned they provided incorrect tax advice for an inherited IRA. They told me that I must process RMD's until zero balance within 10 years from the date I established an Inherited IRA account which I did 7 years after my mom's death (presumably still within the 10yrs timeframe). But that tax attorney (CPA/JD) corrected me to say it's 10 years after death irrespective of whether an Inherited IRA was established so now I'll be penalized. I happened to pay much more for my personal tax filing in 2020 because of my concern about the inherited IRA. I'm feeling like I threw away good money. Next year, I'll be moving my services to the tax attorney completing my trust filings.
-
April 2023 by David F.
We were with Glenn Hetzel for 3 tax seasons but due to multiple displays of unjustified and unacceptable emotional tantrums by Allan Bayer, we decided to find a new CPA.Additionally, Allan threatened to put false information on our tax return and intentionally increase our tax liability when we questioned the additional $1400+ in surprise firm fees for charges that our new CPA says are unnecessary and excessive.
-
March 2023 by Alberta Thompson
The entire team is extremely responsive and transparent. This year was my first year using them but it definitely won’t be the last. They managed to find a few deductibles my previous accountant hadn’t been taking advantage of. Glenn and his team are the best.
-
March 2023 by D F
Hetzel & Associates is one of the best firms in the business. When we first started our business journey, so many things were so unfamiliar and complicated to me. I knew from there that we needed to get a really good accountant.We have a friend in Mission Viejo who recommended them to us. We were told that they’re excellent at what they do. I know how sometimes it can be so daunting to work on matters that involve taxes but Glenn’s team possesses this amazing ability to break everything down to you in the simplest terms, so that you’re able to understand what is happening at all times. They explained the most complex aspects of tax law to us in a way that we were able to understand it.Thank you Glenn and Allan for assisting us since 2021 and for being wonderful mentors and trusted persons. I could not be more happy and proud to call Glenn and Allan our amazing accountants and tax advisers.
-
March 2023 by David Law
I was concerned that we did not receive a refund from the IRS as it wasn’t showing in their system. Turns out that our tax preparer did not properly complete our taxes and they were out of reach, so I immediately looked for an accounting firm for help and Hetzel was recommended by a few people so I called them and I was redirected to Allan.It’s been a few months now since I switched accountants. Allan is nothing but the utmost professional and efficient accountant and I really appreciate his service! Thank you.
-
March 2023 by Ed Agbing
Allan may be the best CPA that there is! He and his associates have been servicing me us many years. He left the firm a couple of years back but returned and he gladly took on the role of being our CPA again. He’s gone above and beyond in helping me, both personally and with our business. His job was instrumental in helping our business get back on track with our financial reporting and tax preparation when these things got way too complicated for me to handle on my own.I gotta say it’s been a pleasure working with this firm for many years and I look forward to working with them for many more years to come.
-
March 2023 by Mattie Armstrong
A very knowledgeable and friendly group of CPAs. I’m happy I found Glenn and his associates to do my taxes and other accounting needs. They are personable and give high-quality service I can’t see from my previous accountant. I highly recommend them to other businesses.
-
February 2023 by Tiffany Wang
I'm so grateful to have found Allan! His advice and expertise have been instrumental in helping my small business save money. As an influencer, I have very unique accounting needs, and he's one of the few CPAs who understands the ins and outs of my business. Highly recommend!
