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February 2024 by Jill G.
I've only purchased watch batteries here, but they install the batteries for you and have always done so while I wait. Nice location with a family business feel.
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July 2022 by Lee L.
We have been servicing our watches here for years. Mr Hayes is very knowledgable, really is into watches, and goes above and beyond in his service. You can trust he will do an excellent and timely (ha! no pun intended) job.
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July 2022 by Lee A.
We have been servicing our watches here for years. Mr Hayes is very knowledgable, really is into watches, and goes above and beyond in his service. You can trust he will do an excellent and timely (ha! no pun intended) job.
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May 2021 by Charles Martin
Very professional, polite & extremely knowledgeable. Trust worthy.
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August 2020 by George Roberts
Friendly and informative....Rolex specialist only. Seiko not repairable....did get battery replaced however.....location not the easiest to find. Make sure you remember where you parked....
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August 2020 by Robert Pond
A Rolex watch repair shop/dealer, that helps me out immensely with just two simple watch battery replacements. The owner was just so kind and helpful
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March 2020 by Robert Joseph
Always friendly & professional.
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February 2020 by Tyler L.
Kelly great customer service and local. This was a referral. I got my rolex serviced here. This was my option other than sending it directly to Rolex. Thanks to the referral. No issues and prompt service. Will return in the future.
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February 2020 by Ruth S.
My 20+ year-old Rolex totally stopped working and I was sure it was a goner! I never had it serviced or cleaned so I was sure I would be told it wasn't worth repairing! When I visited Hayes, Kelly immediately opened it up--yes it was a mess, but he said he would be able to repair it! The price quoted was so fair I thought I heard wrong, but I didn't!! Not only did he repair, etc. he polished it and it looks brand new and it keeps perfect time! Hayes only repairs Rolex watches so you know that they are the most knowledgeable when it comes to servicing and you know they are using only authentic Rolex parts! On top of that, they are the nicest people you'd ever want to know! If your Rolex needs repairing, Hayes is the only place to go!
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January 2020 by Adam F.
I have been having trouble with the service from dealer. After sending my submariner back 3x and not resolving an issue, I was thrilled to find Hayes Jewelers and have Mr. Kelly have a look. His wife was kind enough to call me while on vacation and offer up some after hours time that I could stop by when they returned. He is so kind and knowledgeable, he opened it up and cleaned up the part that was causing the issue and explained some of the mechanisms (he was also in the middle of something when I came in). I sincerely look forward to having my Rolex and all future watches serviced here! Mr. Kelly also said he deals in used watches here and there, will definitely be taking him up on that when I'm looking to purchase!
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November 2019 by Carolyn Edwards
Did a great job on replacing clasp on my gold herringbone necklace, and went extra mile to get it done in short time frame.
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October 2019 by Mike P.
Visited Hayes Jewelers for the first time a few weeks ago and had such a pleasant experience. I had an issue with my Rolex not staying wound while on wrist and Kelly took time out of his very busy schedule to open up the back and take a quick peak. The watch was still under warranty and would go back for repair elsewhere but it was nice to have another set of eyes on it. He even spent some time talking about the movement and showing me what he thought the issue was. Turns out he was 100% correct and after speaking with him, it's great to have a passionate ROLEX repair ambassador in my neighborhood that takes such pride in his work. Thank you Kelly Hayes!
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September 2019 by Mina Kami
Very professional, fast and great customer service I highly recommend it !
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August 2019 by Shawn Setterstrom
Quality and craftsmanship second to none. Would not trust my vast collection to anyone else. Never an issue, never a problem. 110% above and beyond satisfied every time.
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July 2019 by Hazel Mckinney
Very reasonable service and helpful staff.
