H&R Block provides friendly and professional tax services with knowledgeable associates. Customers appreciate the clear explanations and helpful support provided by staff members such as Sue Chen, Jane Pulse, and Theresa Van Etten. Many clients highlight the responsiveness and ongoing assistance from their tax professionals, which helps give peace of mind. Several reviewers mention returning to the same representative year after year, demonstrating trust and satisfaction with the service. The atmosphere at the location is described as welcoming, with staff being friendly, humorous, and patient, making the experience quick, easy, and informative. Overall, H&R Block is highly recommended for its attentive service, expertise, and commitment to helping clients through complex tax situations. The positive experiences and repeat visits show that the business consistently delivers excellent support and professionalism.
My experience at H&R Block was quick, easy, and informative. My tax associate Jane Pulse was friendly, knowledgeable, and seemed to enjoy helping me file my taxes. I would come back here next year, and would recommend this location to all. Thank you!
May 2024
Theresa took the time and was exceptional! She made me feel like family. I will continue to work with her from now on.
March 2024
I am new to this area and have had my taxes done by an H&R Block representative for quite a while in my home state of Illinois. But Theresa Van Etten went above and beyond helping me through a very difficult tax year with some very big life changes. I would definitely come back to see her again next year! Thanks Theresa!!
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
