Jaguar Mission Viejo is highly praised for its excellent customer service and efficient vehicle maintenance. Many customers report positive experiences, particularly with staff members like John, Linda, and Eddie. The waiting area is described as comfortable, enhancing the overall service experience. Customers appreciate the thorough communication throughout the service process, with staff members taking the time to explain necessary repairs and services clearly. One customer highlighted a unique out-of-state purchasing experience, noting the helpfulness of the Sales Manager in providing detailed information about a rare Jaguar. The dealership ensured that all paperwork was handled smoothly, leading to a quick and efficient buying experience. Linda stands out for her proactive approach, quickly handling appointments and addressing recalls, while keeping customers informed. Her friendly demeanor and excellent communication skills contribute to a welcoming atmosphere. Overall, Jaguar Mission Viejo is recommended for anyone seeking to buy or service a Jaguar or Land Rover, with many customers expressing a desire to return for future needs. The combination of knowledgeable staff, efficient service, and a focus on customer satisfaction makes this dealership a top choice for luxury vehicle enthusiasts.
Linda is amazing to work with!! She handled everything for me and took genuine care of my needs
February 2025
Great Experience!! Brian was able to find a beautiful Jaguar XF for us. He was able to pull car out of service and is a used car in amazing condition. Car is Fuji White with light alabaster interior. Trade was easy and met our requirement. I would whole heartedly recommend Brian and this dealership for the purchase of your... read full comment
September 2024
Everything was done as promised and the car was ready in one day.
