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January 2024 by Sabrina Saber
My sister and I came in recently and purchased two matching rings to honor our late oldest sister - our experience was phenomenal with the ladies who worked there. Judy and Jessica were compassionate, patient and very helpful in finding what we needed, but also went above and beyond by having the engraving revised so we the script could more visible on the rings. Jacqueline assured our satisfaction and we will ALWAYS come back to Jared's Mission Viejo for any future jewelry selections. Thank you for helping us commemorate our loving sister. Sadia and Sabrina.
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December 2023 by Tommy Del Favero
Judy and Jessica were absolutely amazing!!! I came in to have a surprise ring made for my wife and they not only helped me with finding a beautiful ring, but they did everything they could to keep the price within my price range. I won’t go anywhere else to get any jewelry. Not to mention how great they were with entertaining my little kids as we discussed the ring. There is no one better than them!
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October 2023 by Hector Flores
I recently had the pleasure of visiting Jared at 28241 Marguerite Pkwy in Mission Viejo, CA 92692, and my experience was so exceptional that it served as a reminder for me to write this well-deserved 5-star review.First and foremost, I must commend Jessica Sanchez, who, without a doubt, always goes above and beyond. Four months ago, she assisted me in finding the perfect ring for my beautiful wife, and her professionalism shone brightly even then. Jessica has consistently provided outstanding service, and during this visit, her patience and meticulous attention to detail while inspecting my rings left me thoroughly impressed. I highly recommend seeing Jessica if your in the market for new rings.Kathy Stephan also played a significant role in our delightful experience. She helped my wife choose my ring and, much like Jessica, she is a joy to interact with. Kathy's warm, talkative nature and sincere concern for customers' needs make every visit a pleasure.Last but certainly not least, Juan Escobar, the general manager, deserves recognition for his phenomenal leadership. His warm welcome at the door, every single time, sets the tone for exceptional customer service. Moreover, Juan's quick and effective resolution of any concerns I've had in the past speaks volumes about his commitment to customer satisfaction.This Jared location, led by Juan and supported by the remarkable Jessica and Kathy, truly excels in providing memorable customer experiences. If you're in search of exquisite jewelry and impeccable service, I wholeheartedly recommend this store. It's not just a jewelry shop; it's a place where your needs are met with genuine care and expertise.
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October 2023 by Anita Puelma
Jared is our go-to jewelry wonderland! ??Stepping into Jared feels like entering a fairy tale filled with dazzling gems and gold treasures. From engagement rings to necklaces and earrings, they have it all, like a jewelry candy store for adults. ?✨The staff? They're like jewelry wizards, making every visit an enchanting experience. They listen to our dreams and turn them into sparkling reality. It's like having a personal jewelry genie! ? So, if you're on a quest for jewelry fit for royalty, Jared is where dreams come true. It's where magic and memories meet, and each visit becomes a charming chapter in our love story. ??✨
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October 2023 by Chandra Soroka
Juan the General Manager was the best. I am very grateful for the wonderful service he provided me. He was efficient, knowledgeable, and personable. Was a 10 out of 10 experience!
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October 2023 by Jordan Arndt
I had the best experience with Juan, Judy, and Jessica! I didn't really know much and they treated us so well and wanted to be part of the experience picking out an engagement ring :) please check them out!
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September 2023 by Berleen Tom
I was very nervous to find a specific ring to treat myself. I know nothing about jewelry, and felt immediately comfortable and welcomed with Jessica and Joe’s gentle approach, and options given to me. My beautiful ring needed sizing, and they mentioned in 3 days I would be able to pick up my ring after work, but with xtra teamwork, the design and service center, would have it ready the next day! Thank you for making my experience today very special.
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September 2023 by Sam Tearle
Just had an incredible customer experience at the Mission Viejo Jared location. Very professional service and a phenomenal sales associate that assisted me in my purchase. Beautiful store with great inventory on hand!
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August 2023 by Rosie Canning
When you go to Jared ask for Kathy Stephan! She is so amazing and very intelligent. She knows exactly what she is talking about and has amazing intentions. Extremely sweet and patient with you! She made my purchase extremely easy.
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August 2023 by ian deleon
Went in to do a return/exchange from a different Jared store. This store had a better selection. Kathey and Jessica were extremely helpful not pushy at all. No trouble with the exchange and really helped me find jewelry that I completely love . Thank you
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August 2023 by Moss Family
Kathy and Jessica were so great and helped me with everything I needed and more. The chain on my necklace broke so I went in to get a replacement as well as look for a nice pair of earrings. Kathy assisted me in finding the proper length and designed chain for my pendant. She also mentioned that since I am a member with Jared that I receive an additional savings on the clearance items and found beautiful earrings at a price I couldn’t refuse! Jessica also showed me some beautiful stud diamond earrings that I ended up adding to my wishlist. I will definitely be back to update my husbands wedding band and to fulfill that wishlist ?
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July 2023 by Michael Escobar
The Mission Viejo location is another great location for Jareds. I have had great experiences at all of them, but the Mission Viejo location has a great staff. I cannot thank Juan and his staff for the wonderful service provided each time I have inspection or cleanings to do for mine and wife rings. If you are looking for a staff that will listen, work with your budget and provide great guidance on jewelry needs, look no further.
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June 2023 by Alexa Jorgenson
Jared in Mission Viejo is wonderful! Sheny helped us and gave excellent service. The ring is stunning, and we are so excited! Thank you Sheny!!
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May 2023 by jared sislin
I just wanted to say how great of an experience we had with Jessica Sanchez. She was so nice and helpful! She was also very knowledgeable and able to answer all of our questions. Juan and the other team members there were also very nice. Thank you everybody!
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May 2023 by Carrie Levens
So HAPPY Jared of Mission Viejo is back. I have been going here for years, I was so bummed and sad when I had to travel to Tustin for a cleaning or purchase. The staff is so understanding and compassionate to all our needs. The store manger is the BEST, he is great and makes the most beautiful custom jewelry I have ever seen.
