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January 2024 by Mrs. S
I love how the floor itself is always tidy. Always organized.What I encounter at most of my visits are really really dirty bathrooms. Today was the worse. I'd really appreciate them keeping that tidy as well.
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January 2024 by daniel kalamaro
Very good
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November 2023 by jonah
The clothes are gear tore teenagers but since I'm not a very big guy I always find something that fits me which is why I go there but the staff have always been helpful and so yeah I can recommend it if casual clothes is something you're looking for
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September 2023 by Maricel M.
The cashier at the mission Viejo mall,old navy is not friendly she's so mean she give me only the receipt without super cash I forgot her name. Next time when I come back there I will check her name.
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September 2023 by Brandon J.
Tucked away amidst the vibrant streets of California, Old Navy emerges as a retail oasis, where shopping transcends into an enjoyable experience.This store exudes a sense of cleanliness and organization that is instantly palpable, setting the stage for a remarkable shopping journey. From the moment you step inside, you're greeted by a team of friendly and attentive staff members who are more than just employees; they're your trusted guides through the retail labyrinth. Their product knowledge and willingness to assist elevate your shopping experience to a whole new level. Whether you're on a mission to find the latest fashion trends or simply browsing, their helpfulness is unwavering. Our shopping escapade lasted approximately 20 minutes, but within that brief timeframe, we were able to unearth treasures worth a grand total of $200. Old Navy's well-curated selection of apparel, accessories, and more offers something for everyone, making it easy to find items that resonate with your style and preferences. While Old Navy's fitting rooms provide a serviceable space to try on your potential purchases, they may not be the epitome of luxury. However, in the grand scheme of things, it's the quality of the products and the exceptional service that shine most brightly in this retail haven. Overall, Old Navy at CA isn't just a store; it's an expedition waiting to happen. With its cleanliness, organization, friendly staff, and a treasure trove of affordable fashion, this is a destination that beckons you to explore and discover your next wardrobe favorites. The fitting rooms may not be opulent, but the overall experience is one of retail delight, making Old Navy a must-visit for any discerning shopper in California.
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April 2023 by Steve O.
Staff: Disappointed by their service from the moment we got in line. Multiple employees available but they ignored the line. The line grew to a few people and still we waited. Finally a girl came over and said "I can help you". Also, after paying I was told, "you're all set". I kinda prefer an old fashioned Thank you. Quality/Quantity: Standard store that is clean, well stocked, and with lots of options. Value: Prices are always fair here Overall: Would I return, perhaps but more likely go to the Spectrum instead. We have experienced better service there.
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January 2023 by Angie S.
My daughter and I shopped her early morning 1/21/2023 the floor staff ladies were super helpful helping us find baggy leg jeans when we showed her a picture of my daughters style she pointed right to them. Then when we were checking out the young woman at check out was the sweetest! My daughter bought 2 items with her own money and the cashier made her feel so important:) items in stock and store in great condition. I wish I had the staffs name to mention in person, but the 3 ladies working that morning are incredible ... best service ever!!!!! THANK YOU!!!
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November 2022 by Paige M.
I had the best customer service at old Navy, Laguna Niguel. I was there Friday November 25, Black Friday. The store was busy. Desirae helped me. I had some returns, and purchases. She was very patient, and friendly. I have shopped there many time and always had a good experience. The whole team treats you as a customer with respect. The store is always clean and well stocked. Thank you Desirae and Old Navy team!
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September 2022 by S Mack
Old Navy used to be a fun place to go to find some great deals..but not anymore. Quality has taken a dive and prices have gone up. Prices have soared globally to be clear, but a gallon of milk is still good milk.
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August 2022 by Maria
Very nice ? good sales and great service.
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April 2022 by Patrick English
Wide selection of clothes. Styles of the day at a reasonable price that allows you to update your style frequently.
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February 2022 by Dave W
Was in today at around 4pm. Huge thank you to the lady working there that did something nice for my young kids. Made their day and can’t let it go unnoticed.Stuff like this makes all the different in the world so Thank You! Hope you get a raise…
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February 2022 by Ron Hascall
Friendly efficient staff nice variety
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January 2022 by Adrian AirbnbAssistantCOM (LogoQRCode.com)
A mess. Item from clearance section already look used. The tried to charge a full price!
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December 2021 by Nicole G.
I called December 20, 2021 at about 6:15pm to find out if they had some items in-store that were on their site that I wanted to purchase for my family and friends... and the EXTREMELY rude lady that was answering kept hanging up the phone immediately after she answered it! I called 4 times in a row and she repeatedly hung up in my face as I started to speak. How unbelievably unprofessional!! I will never again shop at this store, and will happily order from Amazon instead. She is part of the reason that people choose to shop online, and not deal with rude unprofessional workers.