Petco in Mission Viejo is a well-regarded pet store that offers a wide range of products and services for pets, including food, supplies, grooming, veterinarian services, and pet adoption. Customers appreciate the knowledgeable and friendly staff, especially those who have been visiting for many years. Many reviews highlight the staff's helpfulness and professionalism, with some staff members being described as very kind, helpful, and expert, particularly in the fish section. Customers often receive detailed advice on pet care and fish selection, and some staff are willing to special order items or provide personalized assistance. While the store is well-stocked, some customers note that finding staff members on the floor can be challenging, especially when the store is busy, as it appears to operate with just a few employees. Despite this, visitors frequently mention their positive experiences and the genuine care shown by the staff. Families and long-time customers enjoy the wholesome atmosphere, with some saying their children prefer visiting Petco over other activities. Overall, Petco in Mission Viejo is seen as a helpful, friendly place for all pet needs, with a focus on providing good care and service to pets and their owners.
Great, has everything I have needed so far. Staff is wonderful
July 2026
Went into the store to get 2 flea collars and a feeding bowl that had a rubber base so the big dog could eat without sliding the bowl across the floor. Excellent assistance from the staff and we were able to get what we came for and left the store in 10 minutes.
June 2026
Friendly and helpful staff. Large variety of pet supplies and services. Prices are a bit high and sales/discounts are sometimes difficult to decipher.